Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Skills
Cash management
Cash counting machine operations
Product recommendations
Cash drawer balancing
Cash register operation
Scanner operations
Credit and cash transactions
Ordering and stocking
Loss prevention
Customer assistance
ID verification
Liquor regulations and compliance
Staff mentoring
Security monitoring
Issue resolution
Payment processing
Merchandise restocking
Coin counting
Effective customer upselling
Training and mentoring
Returns and exchanges
Customer seating
Bank deposits
POS systems
Experience
10/2019 to 10/2019
CashierDairy Queen – Searcy, AR,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Scanned customer purchases and supported transactions to streamline sales process.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Assisted customers with account updates, new service additions and promotional offers.
Resolved customer complaints and escalated worsening concerns for remediation.
Promoted specific item options to drive sales and achieve add-on purchases.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Processed approxmetly 70-100 transactions per day with exceptional accuracy.
Increased sales by suggesting specific complementary items to customers.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Verified customer identification for alcohol or tobacco purchases.
Inspected items for damage and obtained replacements for customers.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
05/2019 to 09/2019
CashierDairy Queen – Seminole, TX,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Processed [Number] transactions per day with exceptional accuracy.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Increased sales by suggesting specific complementary items to customers.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Operated cash register, collected payments and provided accurate change.
06/2006 to 12/2018
CashierDairy Queen – Temple, TX,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Assisted customers with account updates, new service additions and promotional offers.
Resolved customer complaints and escalated worsening concerns for remediation.
Promoted specific item options to drive sales and achieve add-on purchases.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Received payments for products and issued receipts.
Processed 80-100 transactions per day with exceptional accuracy.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Increased sales by suggesting specific complementary items to customers.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Education and Training
Expected in 07/1985 to to
Bachelor of Arts: Liberal Arts And General Studies Xinjiang University - China , GPA:
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