Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Skills
Credit card processing
Refunds and exchanges
POS Systems
Identification Checks
Bagging and Packaging
Product and Service Sales
ID Verification
Maintaining Store Appearance
Retail Merchandising
Cleanliness
Cash Handling
Order monitoring
Monetary transactions
Checkout consistency
Computer proficiency
Currency counting
Cash register skills
Cash register systems
Question responses
Customer direction
Reports and documents
Time management skills
Adaptability
Store merchandise stocking
Coupons and gift cards
Written and verbal communication
Friendly demeanor
Cash owed calculations
Cash balancing
Customer assistance
Product upselling
Point of Sale Knowledge
Cash Drawer Management
Merchandise Restocking
Cash Register Operation
Refund Handling
Product Restocking
Currency Sorting
Sales expertise
Product knowledge
Loss prevention
Money handling
Exemplary communication
Bagging assistance
Receipt and refund issuance
Cleaning and sanitizing
Coaching and mentoring
Cleaning procedures
Good telephone etiquette
Purchase assistance
Point-of-sale system operation
Customer Relations
Shelf-cleaning
Basic math skills
Payment processing
Order taking
Guest inquiries
Payment accepting
Work History
Cashier, 01/2020 to 02/2020 Navajo Tribal Utility Authority – Winslow, AZ,
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Completed sales in excess of $[Amount] with near-zero error rate using POS system.
Operated cash register for cash, check and credit card transactions with 98% accuracy.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Worked with Managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Helped over 50 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Hostess, 08/2019 to 11/2019 Hei Hotels & Resorts – Costa Mesa, CA,
Conducted 30 minute dining room and server checks to assess readiness for expected customer loads.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using POS.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Planned and executed 20-guest parties by organizing menus, spaces and special requests.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Answered customer questions about hours, seating and menu information.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Checked and restocked server areas and organized and got change for front counter.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Informed servers of newly seated parties for speedy service.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Cashier, 09/2018 to 06/2019 Navajo Tribal Utility Authority – Flagstaff, AZ,
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Operated cash register for cash, check and credit card transactions with 98% accuracy.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Worked with managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Assisted customers with special services, account updates and promotional options.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reviewed weekly sales circulars and monitored price changes.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and concerns to support positive customer experiences.
Used cash registers and POS systems to request and record customer orders and compute bills.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked closely with managers to solve problems and handle customer concerns.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Education
GED: , Expected in 05/2015 Livingston Parish Adult Education Center - Walker, LA, GPA:
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