Friendly and engaging with history of delivering excellent customer service in busy settings. Experience with payment processing and strong client engagement. Skillfully boost sales by explaining current promotions, relating to customers and building rapport. Highly flexible in scheduling and have stellar attendance. Strong team player committed to assisting co-workers and management with all activities necessary for store success. Trustworthy, hard working and wont stop until the job is done. Exceeding expectations In addition to being consistently upbeat when helping customers and coworkers. Courteous when helping customers with special requests. Loyal, respectful, well mannered, and considerate of everyone around me.
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- Welcomed customers, offering assistance to help find necessary store items.
- Properly verified customer identification for alcohol or tobacco purchases.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Operated cash register, collected payments and provided accurate change.
- Greeted newly seated guests quickly and efficiently.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Sought out and implemented methods to improve service and team performance to boost business sustainability.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Cleaned utensils, dishes and glasses for customer use.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Employed knowledge of cutlery and culinary tools to prepare foods.
- Added garnishes and other finishing touches to improve plating presentation.
- Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
- Packaged and stored food products appropriately to ensure proper handling and preservation.
- Re-stocked, organized and arranged service and food stations.
- Improved operations by working with team members and customers to find workable solutions.
- Improved customer satisfaction by finding creative solutions to problems.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Collaborated with others to discuss new product ideas.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Controlled portion sizes and garnishing for optimal cost controls.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Managed travel and service time effectively, avoided over-scheduling and committed to on-time arrival for customer service.
- Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
- Requested and ordered pool cleaning and maintenance supplies and arranged for safe and proper storage.
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Resume Overview
School Attended
- Maricopa Community Colleges - Rio Salado Community College
Job Titles Held:
- Cashier
- Server
- Server/Chef's Assistant
- Pool Maintenance Technician
Degrees
- Some College (No Degree)
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