LiveCareer-Resume

cashier resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dependable employee recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team effort. I am a dedicated employee with one year of sales experience seeking to find a fast-paced position in an innovative environment. Abilities include hardworking, loyal, determined, and focused.

Skills
  • POS systems
  • Cash drawer balancing
  • Payment processing
  • Issue resolution
  • Customer assistance
  • Word
  • Communications
  • Flexible
  • Attention to detail
  • Issue resolution
  • Client and vendor resolution
  • Dependable
Experience
Cashier, 11/2018 - 09/2019
Nations Best Skokie, IL,
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
Stocker, 03/2018 - 03/2019
Kimberton Whole Foods Collegeville, PA,
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Removed debris from aisles to avoid blocking customers or creating safety concerns.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts and free-flowing aisleways.
  • Palletized merchandise for easy movement to sales floor locations.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Disposed of debris and box packaging to keep work area safe and organized.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
Customer Service Representative, 09/2019 - 05/2020
John Crane Inc Atlanta, GA,
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Answered 100+ inbound calls per day and directed to designated individuals or departments.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Worked with my managers to develop customer service improvement initiatives.
Customer Service Representative, 04/2020 - 09/2020
John Crane Inc Bakersfield, CA,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Answered 100+ inbound calls per day and directed to designated individuals or departments.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Reviewed account and service histories to identify trends and issues.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Evaluated customer account information to assess current issues and determine potential solutions.
Education and Training
High School Diploma: , Expected in 01/2018
-
Stillwater Academy - South Jordan, UT
GPA:
Status -
  • 3.0 GPA
  • Leadership Recipient
  • Diploma
: Computer Science And Programming, Expected in
-
Indian River State College - Ft. Pierce, FL
GPA:
Status -

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Resume Overview

School Attended

  • Stillwater Academy
  • Indian River State College

Job Titles Held:

  • Cashier
  • Stocker
  • Customer Service Representative
  • Customer Service Representative

Degrees

  • High School Diploma
  • Some College (No Degree)

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