Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Board-certified Pharmacy Technician excited to bring 3 year background in retail pharmacy to growing team. Well versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

Skills
  • Loss prevention
  • Merchandise stocking
  • Diagnostic testing
  • Employee coaching
  • Event promotion
  • Supply inventory management
  • Display setup
  • Incident reporting
  • Opening and closing procedures
  • Stocking supplies
  • Excellent communication
  • Accurate labeling
  • Multi-line phone systems
Education and Training
Chapin High School Chapin, SC Expected in 06/2016 High School Diploma : - GPA :
Experience
Ripley's Believe It Or Not! - Cashier
San Antonio, TX, 10/2019 - Current
  • Helped customers find specific products, answering questions and offering advice.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Processed customer payments quickly and returned exact change and receipts.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
Boston Medical Center - Pharmacy Inventory Specialist
Boston, MA, 06/2018 - 03/2019
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Entered orders into the system and filled medication orders.
  • Restocked shelves and prepared expired drugs for return.
  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
  • Ordered medicines daily to ensure compliance with demands and needs.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Ordered out of stock medications to ensure patients were taken care of accordingly.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
Bioplus Specialty Pharmacy - Pharmacy Technician
Lewisville, TX, 03/2016 - 06/2018
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Efficiently responded voicemails to promote assistance and service to customers.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Ensured proper entry and processing of patient prescriptions in company system.
  • Prepared prescription transfer requests from competitor companies.
  • Processed prescription transfer requests from competitors.
  • Prepared and submitted claims to insurance companies for payment.
  • Placed orders for out of stock medications to ensure patients received their prescriptions on time.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Answered patient questions regarding medication.
  • Prepared medication labels with item name and quantity.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Resolved third-party rejection claims.
  • Maintained clean and organized pharmacy shelving and work areas.

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Resume Overview

School Attended

  • Chapin High School

Job Titles Held:

  • Cashier
  • Pharmacy Inventory Specialist
  • Pharmacy Technician

Degrees

  • High School Diploma

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