LiveCareer-Resume

cashier resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Customer Service
  • POS Systems
  • Cash Handling
  • Work Task Prioritization
  • Problem-Solving
  • Reliable and Responsible
  • Product Scanning
  • Shipment Procedures
  • Policies and Procedures
  • Detail-Oriented
  • Honest and Ethical
  • Customer Transactions
  • Honest and Dependable
  • Call Response and Transfer
  • Cleaning and Sanitizing
  • Merchandise Packaging
  • Customer Relations
  • Payment Processing
  • Employee Training
  • Inventory Stocking
  • Cash Register Operations
  • ID Verification
  • Cash Drawer Balancing
  • Ordering and Stocking
  • Merchandise Restocking
  • Staff Mentoring
  • Cash Management
  • Loss Prevention
  • Customer Assistance
Experience
09/2022 to Current Cashier C-A-L Ranch | Yuma, AZ,
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
10/2020 to 08/2022 Temp Worker Old Second Bancorp, Inc. | Bensenville, IL,
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Carried out individual work in various capacities to promote business and achieve assigned goals.
  • Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.
  • Developed and established professional working relationships with staff from various levels both within and outside department.
  • Attended regularly scheduled safety meetings and upheld protocol for lasting compliance and workplace health.
  • Navigated multiple computer systems and applications and utilized search tools to find information.
  • Recorded production details and accurately entered data into computerized systems.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Worked closely with human resources to support employee management and organizational planning.
03/2019 to 09/2020 Customer Service Representative Southern Management | City, STATE,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Consulted with customers to resolve service and billing issues.
  • Set up and activated customer accounts.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Educated customers on special pricing opportunities and company offerings.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Made outbound calls to obtain account information.
  • Improved customer service wait times to mitigate complaints.
  • Mentored new employees on procedures and policies to maximize team performance.
Education and Training
Expected in 05/2008 to to High School Diploma | Clinton High School, Clinton, TN GPA:
Expected in to to | Physical Therapy South College, Knoxville, TN GPA:

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Resume Overview

School Attended

  • Clinton High School
  • South College

Job Titles Held:

  • Cashier
  • Temp Worker
  • Customer Service Representative

Degrees

  • High School Diploma
  • Some College (No Degree)

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