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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills. Enthusiastic Carhop skilled in fostering food-handling safety and quality while creating unforgettable guest experiences. Able to maintain accuracy in high-traffic times and collaborate with coworkers efficiently. Communicative and fun-loving worker dedicated to superior customer service. Flexible Carhop with proven ability to maintain top-of-the-line customer service standards. Skilled at memorizing menus and working fast in high-traffic situations. Enthusiastic and personable with solid background of creating positive guest experiences. High-energy food service professional accustomed to working outside and in non-traditional roles, including on roller skates. Motivated to enhance customer experiences with positive and upbeat deliveries. Well-trained in food handling and payment processing.

Skills
  • Issue resolution
  • Cash management
  • Scanner operations
  • Customer order recording
  • Customer greeting
  • Staff mentoring
  • Payment processing
  • Product recommendations
  • Cash register operation
  • Customer assistance
  • Credit and cash transactions
Experience
11/2020 to 12/2020
Cashier Sage Dining Plano, TX,
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
06/2020 to 12/2020
Personal Shopper Giant Eagle, Inc. Westlake, OH,
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Completed pickup and shopping orders for customers across Mount Juliet,TN.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
05/2020 to 12/2020
Carhop Sonic Drive-In Somerset, KY,
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Verified orders and bagged items for easy transport.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Answered product and order questions accurately and professionally.
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.
  • Reported issues with customers and orders to supervisors.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Completed opening, closing and shift change tasks to promote store efficiency.
Education and Training
Expected in 05/2020
High School Diploma:
Yazoo County High School - Yazoo City, MS
GPA:
Expected in
: Nursing
Hinds Community College - Raymond, MS
GPA:

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Resume Overview

School Attended

  • Yazoo County High School
  • Hinds Community College

Job Titles Held:

  • Cashier
  • Personal Shopper
  • Carhop

Degrees

  • High School Diploma

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