LiveCareer-Resume

cashier attendant resume example with 5+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Sales professional offering exstensive knowledge of customer service, polished communication skills, multi-tasking abilities and adept at maintaining increased revenue, improving buying experience, customer satisfaction and elevating company profile with targeted market(s).


Brings excellent organizational skills and talent for overcoming customer objections and challenges with a strong analytical approach to business planning, day-to-day problem-solving and of course, positive attitude.


Performance history of working with all types of personalities developing strong collaborative relationships and delivering impressive results.

Skills
  • Customer Service and Rapport
  • Inventory Stocking
  • Price Identification
  • Cash Register Operation
  • Credits and Refunds
  • Till Counting
  • Stocking and Receiving
  • Managing Cash Register
  • Computer Proficiency and Microsoft Office
  • Specials Promotion and Upselling Techniques
  • Suggestive Selling
  • High-Energy and Stamina
  • Food and Beverage Service
  • Conflict and Complaint Resolution
  • Warm and Friendly
  • Menu Memorization and Presentation
  • Order Accuracy and Delivery
  • Bathroom Servicing
  • Sales Activities
  • Managing Laborers
  • Performance Tracking, Evaluations and Preventive Maintenance
  • Project Management
  • Financial Management
  • Accounts Payable and Receivable
  • Planning and Prioritization
  • Oral and Writing Communication
  • Data Communications, Entry and Maintenance
  • Interpretation and Translation Services
  • Issue and Complaint Resolution
  • Call Documentation
  • Incoming Call Management
  • Information Updates
  • Fee and Expense Estimation
  • Handling Difficult Customers
  • Mixology Techniques
  • Age Identification and Compliance
  • Teamwork and Professionalism
  • Operations and Procedural Knowledge
  • Bar Operations and Logistics
  • Credit Card Transaction Processing
  • Cash Register Operations
  • Cocktail Service
  • Hospitality and Guest Service
Work History
02/2021 to 05/2022 Cashier / Attendant Express Fuels | City, STATE,

Greeted customers entering store and responded to customer requests for products and services.

  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customers questions about store policies, complete purchases, locate items and join reward programs.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs, resolving concerns or product returns
  • Checked personal identifications during alcohol and tobacco sales.

Stocked, tagged and displayed merchandise as required. (Oversaw weekly and seasonal merchandising and signage changes to promote specific products.)

  • Facilitated and logged store opening, closing and shift changes. (Cash-Handling and Register Count at shift end knowledge as well)
  • Referred to price sheets and special sale bulletins to enter price changes.
  • Created price tags and merchandise signs.
  • Processed both cash and card purchases and returns.
01/2019 to 03/2020 Sales Representative/Customer Service Representative Spectrum | City, STATE,
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs.
  • Monitored service capabilities and collaborated cross-functionally to meet needs and resolve escalated issues.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Educated customers on company systems, form completion and access to services.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Processed customer order, quote and return transactions and offered additional products and services.
  • Generated new and repeat sales by offering timely product, service and technical information (Incorporated cross-selling, up-selling and add-ons and offered promotional items to increase sales.)
  • Created customer profiles by answering questions and providing tailored experiences based on interests, agendas, files and databases. Surpassing sales goals through implementation of effective marketing strategies.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities. Resolved concerns with products or services to help with retention and drive sales.
  • Handled over four-hundered calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Contacted clients with past due accounts / payment status to formulate payment plans and discuss resolution options.
01/2016 to 05/2019 Cashier / Manager Culver's Franchise | City, STATE,
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Built positive relationships with customers to increase repeat business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for meetings.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team-building activities to enhance working relationships.
  • Interacted professionally through clear communication with customers to promote positive patron experiences.
  • Balanced cash drawer at beginning and close of shift.
Education
Expected in 06/2018 High School Diploma / GED | Bismarck High School, Bismarck, MO , GPA:
Accomplishments

References


  • Doris watson

Clippers Salon

Relationship: Co-worker

Contact: (XXX) 734-6469

Email: resumesample@example.com


  • Erin Declue

Culver’s Franchise

Relationship: Supervisor

Contact: (XXX) 915-0605


  • Paden Sparks

Meinerhagen Roofing

Relationship: Aquiantance/ Co-worker

Contact: (XXX) 210-2033


  • Sydni Brenneke

Culver's Franchise

Relationship: General Manger

Contact: (XXX) 915-0605



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Resume Overview

School Attended

  • Bismarck High School

Job Titles Held:

  • Cashier / Attendant
  • Sales Representative/Customer Service Representative
  • Cashier / Manager

Degrees

  • High School Diploma / GED

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