Cashier and Lottery Attendant Resume Example
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CASHIER AND LOTTERY ATTENDANT
Professional Summary
Customer Service Associate with over 3 years of successful experience in Cashiering and Food Service, as well as 2 years in Lottery. Recognized consistently for performance excellence and contributions to success in retail industry.
Skills
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Work History
Towne Park Ltd.Cashier and Lottery Attendant | Peoria , AZ | December 2018 - Current
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases and locate items satisfaction and sales numbers.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Requested official identification for Cigarette and Lottery purchases and verified details, consistently meeting strict legal standards of underage sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with Managers to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Educated customers on promotions to enhance sales.
- Reviewed weekly sales circulars and monitored price changes.
- Operated cash register for cash, check and credit card transactions accurately.
- Assisted customers by answering questions and fulfilling requests.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Checked prices for customers and processed items sold by scanning barcodes.
- Answered questions about store policies and concerns to support positive customer experiences.
- Quickly and accurately counted drawers at start and end of each shift.
- Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Ingles Markets, IncorporatedIce Cream Scooper | Arden , NC | June 2018 - August 2019
- Notified Owner and peers of any issues, including low product inventory and customer complaints.
- Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavors.
- Processed sales transactions, including cash, debit and credit.
- Greeted customers and provided details on menu items, including seasonal flavors, Soft and Hard scoop ice cream, allergens and holiday specials.
- Maintained cleanliness and organization in all areas of establishment.
- Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
- Helped patrons decide which flavor to choose, supporting dietary restrictions and personal preferences with ease.
- Operated cash register, taking payments and issuing receipts.
- Monitored amounts of all ice cream flavors and replaced when depleted.
- Served customers of all ages with speed and efficiency, keeping team running smoothly.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Offered samples of new ice cream flavors to customers.
- Regularly cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Greeted incoming customers and provided friendly customer service.
- Carried out cash and card transactions with accuracy.
- Maintained menu knowledge to provide recommendations and answers to customers' questions.
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Carefully scooped ice cream into cones and dishes, focusing on proportions and presentation.
- Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
Weis Markets Inc.Cashier | City , STATE | October 2017 - June 2018
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers with special services, account updates and promotional options.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Educated customers on promotions to enhance sales.
- Reviewed weekly sales circulars and monitored price changes.
- Checked identification for proof-of-age and refusing tobacco sales to underage customers.
- Assisted customers by answering questions and fulfilling requests.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Checked prices for customers and processed items sold by scanning barcodes.
- Answered questions about store policies and concerns to support positive customer experiences.
- Greeted customers and responded to requests for information.
Education
Bachelors of Music EducationMusic EducationGettysburg CollegeCity, State | Expected in May 2023
High School DiplomaWeatherly Area Senior High SchoolCity, State | June 2019
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Resume Overview
School Attended
- Gettysburg College
- Weatherly Area Senior High School
Job Titles Held:
- Cashier and Lottery Attendant
- Ice Cream Scooper
- Cashier
Degrees
- Bachelors of Music Education Music Education
High School Diploma
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