LiveCareer-Resume

cashier and crew traineer resume example with 7+ years of experience

Jessica
Claire
i am 22 years old, a mother to a 2 year old and i speak two languages.
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Self-directed Fast Food Cashier accomplished at processing customer payments by cash, debit, credit or gift card. Comfortable working in team settings or individually. Experience with taking customer orders while guaranteeing efficient and accurate service. Energetic crew trainerr with background in food service. Skilled in dishwashing and cleaning with good knowledge of kitchen operations. Punctual team player with clear communication skills and flexibility to work evenings and weekends. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Driven Cashier and Stocker with 9 years of experience. Tackled multiple tasks daily ranging from stocking shelves with any type of goods to processing payments using cash register. Consistently upbeat when helping customers and teammates. Dedicated mcdonalds with 2 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Skills
  • Kitchen Communication
  • Cleaning and Sanitizing
  • Friendly and Outgoing
  • POS Systems
  • Order Taking
  • Verbal and Written Communication
  • Soda Syrup Replacement
  • Payment Processing
  • Customer Service
  • Problem-Solving
  • POS System Operation
  • Cooperative Attitude
  • Customer Relations
  • Complaint Resolution
  • Inventory Stocking
  • Reliable and Responsible
  • Shipment Procedures
  • Policies and Procedures
  • Cash Handling
  • Problem Solving
  • Customer Transactions
  • Call Response and Transfer
  • Gift Wrapping
  • Product Scanning
  • Product Location
  • Price Identification
  • Honest and Ethical
  • Sweeping and Mopping
  • Honest and Dependable
  • Merchandise Packaging
  • Credits and Refunds
  • Employee Training
  • Cash Register Operations
  • Work Task Prioritization
Education and Training
Niskayuna High Schenectady, NY, Expected in 07/2018 High School Diploma : - GPA :
Certifications

culinary arts in boces in 2018 and high school diploma

Experience
Wendy's - Cashier and Crew Traineer
Lawton, OK, 09/2019 - Current
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked workstation with supplies and communicated out-of-stock items to management.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Accurately made change for cash transactions.
  • Processed sales transactions to prevent long customer wait times.
  • Verified orders and bagged items for easy transport.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Informed customers of final bill tab and processed various forms of payment.
  • Mastered point-of-service computer system for automated order taking.
  • Reported food inventory and supplies to management to reorder and maintain adequate stock.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Reviewed contents on food trays to check complete order.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Stayed up to date on current item discounts to support promotions.
  • Redeemed promotional coupons and food stamps and figured discounts.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Prepared special orders for shipment.
  • Monitored exits for security issues.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Restocked mcdoanlds kitchen and front level with silverware, straws, napkins and condiments.
  • Filled beverages and delivered food to customers
American Dining Creations - Crew Member
Kansas City, KS, 09/2020 - 01/2022
  • Wiped down tables and equipment, swept and refilled stock.
  • Packed fast food products in approved containers, cups and bags.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Organized and restocked supplies to support operations and team productivity.
  • Corrected unacceptable work or materials to prevent problems and keep operations on target.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Prepared products by adding tags and readying pallets for restocking.
  • Maintained order of customer and crew member work areas.
  • Assisted customers with product, promotion, and policy information.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Processed payments and bagged items for customer check out.
  • Tested electronic components and computer controls with specialized devices.
  • Totaled bills, accepted payments and returned change.
  • Wrote up detailed repair orders outlining actions and estimated costs.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Updated pricing and sales signs to promote merchandise.
  • Maintained current and accurate inventory with cycle counts and audits.
  • Followed instructions to properly arrange merchandise items.
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
  • Checked delivered merchandise and order information to verify shipment accuracy.
Mohawk River Country Club - Server
City, STATE, 10/2014 - 10/2021
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Restocked tables, wait staff areas and order staging areas.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Refilled drinks and checked with diners to meet specific needs.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Monitored dining rooms for safety and customer needs.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Languages
English :
Native/ Bilingual
Negotiated :
Spanish :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended

  • Niskayuna High

Job Titles Held:

  • Cashier and Crew Traineer
  • Crew Member
  • Server

Degrees

  • High School Diploma

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