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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills. Hardworking Stocker experienced in operating forklift and palletizer to move products between trucks, storage areas and sales floor locations. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts. Detail-oriented stocker with over 5 years background working in fast-paced environments. Proficient in unpacking and breaking down merchandise cartons and pallets. Distributes merchandise to designated locations while monitoring stock levels and tags and organizes items for inventory purposes.

Skills
  • Safety methods
  • Product displays
  • Skilled in problem resolution
  • Merchandise stocking
  • Loss prevention
  • Report creation
  • Time management
  • Administrative support
  • Organization
  • Process improvement
  • Inventory management
  • Customer service
  • Security systems
  • Communications
  • Cash management
  • Active Learning and listening
  • Learning Strategies
  • Foreign language
Experience
02/2021 to Current
Sushi Sake Hunterdon Healthcare Pennington, NJ,
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
04/2019 to Current
Victoria Secret, Turbo Tax, AppleOne, Homedepot., Ollie's Bargain Outlet Jacksonville, FL,
  • Identified and analyzed business strategy implications for growing companies to increase longevity.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Developed, updated and optimized business intelligence resources.
  • Analyzed product, market and share trends to evaluate competitive market strategies.
  • Delivered high level of customer service and support by answering questions and returning phone calls quickly.
  • Relayed communication to equipment operators and helped attach special pieces.
  • Responded to inquiries from IRS and other tax authorities.
  • Utilized knowledge of tax law and software applications to correct or modify data with regard to proper tax reporting of income and deductions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
02/2020 to 05/2021
Cashier and Bakery Hunterdon Healthcare Washington, NJ,
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
08/2017 to 11/2020
Cashier Pollo Tropical City, STATE,
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Received payments for meals purchased and issued receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
01/2019 to 08/2019
Stocker Ross City, STATE,
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts and free-flowing aisleways.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
05/2017 to 06/2018
Cashier Chipotle Mexican Grill City, STATE,
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Education and Training
Expected in 06/2015
High School Diploma:
North Miami Senior High School - North Miami, FL
GPA:
Expected in 03/2017
Pediatrician: Biology
Miami Dade College - Miami, FL
GPA:

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Resume Overview

School Attended

  • North Miami Senior High School
  • Miami Dade College

Job Titles Held:

  • Sushi Sake
  • Victoria Secret, Turbo Tax, AppleOne, Homedepot.,
  • Cashier and Bakery
  • Cashier
  • Stocker
  • Cashier

Degrees

  • High School Diploma
  • Pediatrician

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