I am an organized Cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. I am a service-oriented team member with articulate communication skills and friendly demeanor. I am highly capable of multi-tasking in a rapid manner due to my experience as a fast food worker and animal shelter volunteer for two years. I do have a food handlers card and have a year worth of experience working at the kitchen and I am highly capable of maintaining health standards. To maintain customer health safety I prioritize keeping a clean atmosphere. I speak both Spanish and English so in my previous jobs I have helped increase sales with my capability of communicating with more customers and maintaining helpful and positive interactions.
- Graduated with 3.63 GPA
- Member of Honors Society and Key Club (Kiwanis school organization) for three years
- Elected to Treasurer for Honors Society in 2018-2019
- Elected to Treasurer for Key Club in 2018-2019
- Elected as Senior Representative for the Auburn Riverside School Board 2019-2020
- Continuing education at Seattle Pacific University
- Cash register operations
- Credit card processing
- Payment collection
- Bagging and Packaging
- Cash Register Operation
- Currency Sorting
- Adaptability
- Order taking
- Multi-tasking ability
- Cleaning procedures
- Money handling
- Basic math skills
- Customer direction
- Product knowledge
- Cash register skills
- Customer Relations
- Currency counting
- Bi-Lingual (Fluent Spanish and English)
- Product upselling
- Customer assistance
- Merchandise Restocking
- Maintaining Store Appearance
- Product Restocking
- Friendly demeanor
- Cleanliness
- Cash Handling
- Time management skills
- Purchase assistance
- Question responses
- Cleaning and sanitizing
- Written and verbal communication
- Order monitoring
- Request prioritization
- Price changes
Zebulon, NC, 07/2019 - 09/2020
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Efficiently processed new orders with remarkable accuracy.
- Completed manual and machine counts of funds for transactions valued at over $100.
- Assisted customers with special services, account updates and promotional options.
- Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Answered questions about store policies and concerns to support positive customer experiences.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reviewed and resolved differences between accounting information and cash drawer.
Auburn Hills, MI, 07/2019 - 09/2020
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
- Trained new associates on use of machinery. grill, and stocking so service could be done most efficient and as quick as possible.
- Maintained the store clean for optimal sanitation and appearance to keep customers safe and to appeal to customers.
- Took orders, paid out, and counted change for customers at the same time with accuracy in the time frame of two minutes or less.
- Prepared food in the timeframe of thirty seconds or less.
- Cooked and fried food meeting health standards.
- Greeted customers and helped with product questions, selections, and purchases.
Merion Station, PA, 06/2019 - 09/2019
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
- Cleared tables immediately after guests left in preparation for next party.
- Washed dishes, glasses and cutlery when dishwashing staff became overwhelmed.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Confirmed proper placement of products and side items while implementing special instructions.
- Confirmed speed of service for all food orders while minimizing errors and complaints.
- Greeted and maintained relationships with regular customers.
- Delivered food items to tables ensuring each restaurant patron received correct order.
- Completed efficient table resets by wiping down surfaces and refilling condiments.
Delray Beach, FL, 03/2018 - 09/2018
- Maintained clean, neat and operational facilities to serve all program needs.
- Enhanced operations by completing wide variety of tasks, freeing up valuable time for full-time employees.
- Adhered to organization procedures and instructions to maintain safety.
- Greeted visitors cheerfully and answered questions to offer quality customer service.
- Provided information about available program resources and applicable services.
- Coordinated food, clothing and toys for the animals,
Employer Phone Numbers:
McDonald's: (XXX)833-3305
Legends: (360)825-6200
Auburn Humane Society: (XXX)249-7849
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School Attended
- Auburn Riverside High School
Job Titles Held:
- Cashier
- Customer Service
- Food Runner
- Volunteer
Degrees
- High School Diploma
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