Reliable Job Title offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type and Type areas and flexible with changing business needs.
Skills
Stocking and Replenishing
POS Systems
Bagging and Packaging
Refund Handling
Payment collection
Adaptability
Customer Relations
Basic math skills
Good telephone etiquette
Cash owed calculations
Point of Sale Knowledge
Cash Drawer Management
ID Verification
Refunds and exchanges
Staff Training
Order taking
Cleaning and sanitizing
Friendly demeanor
Product knowledge
Work History
Cashier, 09/2017 to Current Comoto – Memphis, TN,
Processed POS transactions, including checks, cash and credit purchases or refunds.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Operated cash register for cash, check and credit card transactions with Number% accuracy.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Counted cash in register drawer at beginning and end of shift.
Educated customers on promotions to enhance sales.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Used cash registers and POS systems to request and record customer orders and compute bills.
Assisted customers by answering questions and fulfilling requests.
Cook, 08/2013 to 05/2017 Bowlero Corp – Centereach, NY,
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Verified proper portion sizes and consistently attained high food quality standards.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Prepared estimated Number orders simultaneously during peak Timeframe periods with Number% accuracy rate, maximizing customer satisfaction and repeat business.
Transitioned between breakfast and dinner service by Action and Action.
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Recommended menu items for new dish development, holidays, special events and promotions.
Assistant Manager, 08/2000 to 08/2008 National Vision – Sacramento, CA,
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Monitored employee performance and developed improvement plans.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Completed Timeframe inventory counts to verify stock levels, address discrepancies and forecast future needs.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Onboarded new employees, including training, mentoring and new hire documentation.
Promoted to Assistant Manager after only Number months with company.
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