Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Reliable, conscientious individual dedicated to the highest level of efficiency and professionalism possible. Experienced
with handling confidential client information, functioning in a fast paced work environment, and completing multiple tasks at once. Very proficient with file maintenance and data entry.
Professional Experience
Cashier, 07/2017 - Current
Crossroads Diversified Services – Barksdale Air Force Base, LA,
Crossroads Diversified Services – Barksdale Air Force Base, LA,
- Ensured a high level of service by greeting customers, taking their orders and filling them efficiently and correctly.
Provide pleasent and professional customer service both in person and on the phone. - Answer and direct calls on a multi-line system.
- Enter personal data into computer database and maintain digital records.
- Handle monitary transactions via credit card, cash, and checks.
- Maintain files containing personal information.
- Register patrons for activites and programs.
- Maintain cash drawer and make accurate deposits.
- Schedule events and assist in maintaining facility event calendar.
- Generate weekly acivity rosters for facility programs.
Membership/Professional Development Coordinator, 09/2016 - 2017
Massage Envy – Thousand Oaks, CA,
Massage Envy – Thousand Oaks, CA,
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Created PowerPoint presentations used for weekly marketing meetings.
- Created weekly and monthly reports.
- Assisted 500+ association members daily
- Processed new member and affiliate applications.
- Processed cash, check, and credit card payments.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Maintained and reserved the conference center calendar.
Assistant Clinic Administrator, 08/2010 - 02/2011
Planet Fitness – Mason, OH,
Planet Fitness – Mason, OH,
- Interacted with clients in a professional and efficient manner.
- Coordinated employee shift scheduling.
- Scheduled customer appointments.
- Trained new employees.
- Verified all therapist licensing and liability insurance was current and legal.
- Preformed employee reviews and counseling.
- Was responsible for logging and submitting biweekly payroll and bonuses.
- Created and maintained client and employee files (paper and electronic).
Junior Assistant Clinic Administrator, 11/2009 - 06/2010
Lewis-Clark State College – Orofino, ID,
Lewis-Clark State College – Orofino, ID,
- Resolved customer complaints effectively and efficiently.
- Maintained a clean and organized office..
- Was responsible for financial transactions (cash and electronic), maintaining/balancing cash drawer and handle bank deposits.
- Scheduled customer appointments.
- Worked towards resolving delinquent client accounts.
- Created and maintained client files (paper and electronic).
- Acted as shift lead.
Sales Associate, 05/2009 - 11/2009
Planet Fitness – Mattapan, MA,
Planet Fitness – Mattapan, MA,
- Resolved customer complaints effectively and efficiently.
- Maintained a clean and organized office.
- Effectively sold memberships and upgraded services to customers.
- Was responsible for financial transactions (cash and electronic), maintaining/balancing cash drawer and handle bank deposits.
- Interacted with clients in a pleasant and efficient manner.
- Scheduled customer appointments.
- Worked towards resolving delinquent client accounts.
- Created and maintained customer files (paper and electronic).
Office Assistant, 06/2008 - 04/2009
Bonnitt Builders – City, STATE,
Bonnitt Builders – City, STATE,
- Answered phones, directed callers, and took messages.
- Opened and sorted office mail.
- Addressed client concerns and complaints in a pleasant and efficient manner.
- Purchased/rented equipment and materials required for specific projects.
- Maintained office and project files.
- Logged billable hours for individual projects.
- Made travel arrangements.
- Archived project files, to include, but not limited to: Blue prints, permits, invoices,and reference correspondence.
- Arranged for tool/equipment repair or replacement.
- Ensured that licenses, permits, and liability insurance were current and legal.
Sales Associate, 10/2006 - 05/2008
Classic Silver – City, STATE,
Classic Silver – City, STATE,
- Assisted all customers in a pleasant, professional manner.
- Handled cash and credit card transactions.
- Maintained and balanced cash drawer.
- Performed returns and exchanges.
- Maintained a clean and organized workplace.
- Assisted with inventorying merchandise.
- Handled special orders.
Education
High School Diploma: General Studies, Expected in 2001
Osbourn Park High School - Manassas , VA
Osbourn Park High School - Manassas , VA
: General Studies, Expected in
Northern Virginia Community College - Manassas, VA
Northern Virginia Community College - Manassas, VA
: General Studies, Expected in
Mira Costa College - Oceanside, CA
Mira Costa College - Oceanside, CA
Skills
- Types an average of 50 words per minute
- Adept at 9 key typing
- 7+ years of accumulated customer service experince
- 5+ years of accumulated administrative experince.
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School Attended
- Osbourn Park High School
- Northern Virginia Community College
- Mira Costa College
Job Titles Held:
- Cashier
- Membership/Professional Development Coordinator
- Assistant Clinic Administrator
- Junior Assistant Clinic Administrator
- Sales Associate
- Office Assistant
- Sales Associate
Degrees
- High School Diploma
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