Motivated customer service specialist with over 4 years experience in a fast-paced, team-based environment. Cashier with excellent communication skills and rapid and precise customer service skills. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Hardworking cashier with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge. Flexible who excels in a fast-paced environment looking for a position with growth opportunities. Energetic, bilingual team player with four years of work as a fast food crew member, dishwasher and busser in a busy, family-owned restaurant. Enjoys interacting and working with others.
Skills
Ability to de-escalate clients in another vulnerable emotional state
Excellent organizational skills
Excellent team player and community builder
Experience working with adults
Group facilitation, presentation, and organizational skills
Proficient computer skills
Team player and self-motivated
Verbal and written communication skills
Credit card processing
Creative problem solver
Exceptional communication skills
Quick learner
Proficient in cash management
Work History
2016 to Current
CashierHca – Oviedo, ,
Achieved high customer satisfaction for customer service.
Consistently received positive feedback from guests on performance reviews.
Routinely moved and stocked food products weighing up to 50 pounds.
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Prepared fountain drinks and ice cream items.
Verified that prepared food met all standards for quality and quantity.
01/2015 to 09/2015
CashierHca – Dulles, ,
Routinely moved and stocked food products weighing up to 50 pounds.
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Prepared fountain drinks and ice cream items.
Verified that prepared food met all standards for quality and quantity.
to
Cashier/ Deli WorkerThe Country Store – City, ,
Cleaned garbage cans with water or steam
Stored food in designated containers and storage areas to prevent spoilage
Answered telephone calls and responded to inquiries.
Assisted in maintaining preparation and service areas in a sanitary condition
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
Documented all customer inquiries and comments thoroughly and quickly.
Responded to all customer inquiries thoroughly and professionally.
Processed cash and credit payments rapidly and accurately.
Education
Expected in 2015
Associate of Arts: Psychology Bainbridge State College - , Bainbridge GA GPA:
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