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Cashier Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Team leadership, training and development
  • Leadership and team building
  • Merchandising team leadership
  • Team building and leadership
Experience
04/2015 to 02/2020
Cashier Cache Creek Casino Resort Brooks, CA,
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
03/2005 to 02/2015
Head Cashier 99 Cents Only Boulder City, NV,
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Greeted customers promptly and responded to questions.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Managed efficient employee scheduling by factoring in forecasted customer levels and labor cost controls.
  • Prepared special orders for shipment.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Helped customers find store locations and complete purchases.
  • Built and maintained productive relationships with employees.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Worked closely with front-end staff to assist customers.
  • Managed cashier shifts and breaks.
  • Accepted merchandise returns.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Inspected checkout areas every 4hr and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Supervised more than 8 cashiers and associates to maximize performance, efficiency and service levels.
09/2006 to 03/2013
Team Leader in Plumbing and Hardware Lowe's Companies, Inc. Amarillo, TX,
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
  • Counted, sorted and stacked finished pieces for easy access.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
05/2011 to 02/2013
Installed Sales Coordinator Lowe’s City, STATE,
  • Scheduled and managed installations, including contacting installers and customers throughout the process.
  • Facilitated customer satisfaction through proper preparation of materials and follow-up communication with customers and installers.
  • Operated and provided training to support the Lowe's order management system.
  • Ensuring materials were ready for installer pickup or delivery.
  • Trained and assisted with Installed Sales team development.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Participated in labor contract negotiations with union to successfully achieve new agreement representing mutually agreed elements.
  • Automated office operations, managed client correspondence and tracked records.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Reviewed customer complaints to determine appropriate methods for resolution.
Education and Training
Expected in
:
Logan High School - Logan , WV
GPA:
Expected in 05/1987
High School Diploma:
Logan High School - Logan, WV
GPA:
Expected in
Buea:
Charleston School of Beauty Culture - Charleston, WV
GPA:
Expected in
Cosmetology License :
Charleston School of Beauty Culture - Charleston, WV
GPA:
Expected in 03/2000
: Cosmetology
Charleston School of Beauty Culture - Charleston, WV
GPA:

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Resume Strength

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Resume Overview

School Attended
  • Logan High School
  • Logan High School
  • Charleston School of Beauty Culture
  • Charleston School of Beauty Culture
  • Charleston School of Beauty Culture
Job Titles Held:
  • Cashier
  • Head Cashier
  • Team Leader in Plumbing and Hardware
  • Installed Sales Coordinator
Degrees
  • High School Diploma
  • Buea
  • Cosmetology License