Cashier Resume Example
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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Motivated, committed, & positive person to work around with 3 years of customer service
experience in various retails. Always looking to challenge myself, learn and be knowledgable in
my work.
Skills
Customer service mindset
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Experience
08/2016 to 04/2017 Cashier Central Bbq | Memphis, TN,
- Keep customer satisfaction a high priority.
- Maintain cleanliness in assigned work area.
- Promoting the Regal Crown Club program.
- Responding to phone calls and questions from guests in a manner that is consistent with guest service philosophy.
- Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
- Ensuring tickets are sold in accordance with the MPAA rating system and company policy).
- Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons.
08/2016 to 05/2017 Cashier Central Bbq | Nashville, TN,
- Provide great customer service as cashiers.
- Monitor and maintain self check out area.
- Follow policies and procedures to minimize shrink.
- Play a critical role by providing fast, friendly, accurate checkout.
- Process checkout and/or returns and exchanges are typically first to last to interact with.
- Direct customer questions and concerns about policy, procedure, and personnel.
- Carefully positioned by a head cashier or supervisor to Front End registers, Self Checkout, PRO or Service desk.
- Proactively seek product/project knowledge to provide customers with information & identify selling opportunities.
- Push credit sales & take interest on projects customers plan on/may have started to push more leads (Free in home consultations).
- Provide first level escalation for customer service issues & assist in the supervision, coaching, & training of other Front End associates utilizing tools available.
10/2015 to 11/2015 Cleaner Marsden Holding Llc | Wisconsin Dells, WI,
- Cleaned and straightened work area.
- Dusted and mopped all hard surfaces.
- Set up and took down chairs and tables.
- Make sure doors maintain locked at all times.
- Gathered and emptied trash and recycling bins.
- Provide assistance to manager for any given task.
- Dusted furniture, walls, machines and equipment.
- Notified building managers about needed repairs and replacement equipment.
- Maintained all janitorial equipment in a clean, safe and operable condition.
04/2015 to 07/2015 Cashier Central Bbq | Memphis, TN,
- Stock Inventory.
- Scheduled theater cleans.
- Lock up all inventory cabinets.
- Attend to guests in large crowds.
- Greet all guests promptly of entering location.
- Trained as usher, concessions cashier, & ticket taker (door).
- Clean down all countertops and behind concessions.
- 10 foot rule - Smile and make eye contact with a guest within 10 feet.
04/2014 to 02/2015 Guest Services/Cashier Bow Tie Cinemas 11 | City, STATE,
- Count down register.
- Scheduled theater cleans.
- Lock up all inventory cabinets.
- Answer main phone calls directed to theater.
- Greet all guests promptly of entering location.
- Take all transactions in box office (handle tickets).
- Lockup/Unlock doors during closing/open shifts.
- Handle discounts passes, swaps & refund receipts.
- Answer/Assist with any questions and/or concerns of customers.
- Trained as usher, box office cashier, concessions cashier, & ticket taker (door).
Education and Training
Expected in 2016 | Herndon High School, Herndon, VA
Skills
Multitask, prioritize desired objectives, push credit sales, customer satisfaction, customer service, Inventory checks, POS systems, supervision of new associates, returns/exchanges
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School Attended
- Herndon High School
Job Titles Held:
- Cashier
- Cashier
- Cleaner
- Cashier
- Guest Services/Cashier
Degrees
