Cashier Resume Example Company Name - San Diego, California

CASHIER

Summary

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Experience

07/2017 - CurrentCompany Name - CashierCity, State

Helped customers find specific products, answering questions and offering advice.
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Learned roles of other departments to provide coverage and keep store operational.
Processed returned items in accordance with store policy.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Served needs of as many as 100 patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Processed customer payments quickly and returned exact change and receipts.

06/2017 - 08/2019Company Name - BaristaCity, State

Prepared more than 40+ drinks per shift with high accuracy and consistently strong customer satisfaction.
Memorized official and off-menu preparations to serve all customer beverage desires.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Listened to customer desires and needs to recommend optimal products.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Resolved customer disputes with tact and professionalism.
Provided customers with product details such as coffee blends and preparation descriptions.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Maintained calm demeanor during high-volume periods and special events.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Received and accurately processed customer payments.
Greeted guests with pleasant smile and superior customer service.
Maintained highest standards of conduct and service to support company reputation.
Educated customers on beverage menu items and provided samples of daily brews.

11/2019 - 01/2020Company Name - CashierCity, State

Drove sales and add-on purchases by promoting specific item options to customers.
Processed customer payments quickly and returned exact change and receipts.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Initiated friendly conversation with each customer to determine level of assistance required.
Maintained current store, product and promotional knowledge to drive consistent sales.
Provided every customer with professional and polite support for sales and service needs.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Help customers load purchased equipment when necessary.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

06/2015 - 05/2017Company Name - Shift LeaderCity, State

Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Trained and supervised team member to maximize performance and meet daily objectives.
Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Documented daily production levels, materials use and special incidents to keep management informed of all activities.
Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.

Skills

Team supervision
Issue resolution
Payment processing
Liquor regulations and compliance
POS systems
Merchandise restocking
Security monitoring
Cash register operation

Customer assistance
Money handling
Employee training
Strong communication skills
Inbound and outbound calling
Sales techniques
Customer relationship management
Customer service

Education and Training

06/2013Brookfield High SchoolCity, StateHigh School Diploma

Resume Overview

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Cashier Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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