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Cashier Resume Example

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CASHIER
Summary

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Polished and professional [Type] team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict [Industry] compliance standards. Courteous and respectful with guests to maximize loyalty. Reliable team member with 10 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales. Reliable team member with [Number] years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.

Skills
  • Payment processing
  • POS systems
  • Liquor regulations and compliance
  • Cash drawer balancing
  • Issue resolution
  • Cash management
  • Merchandise restocking
  • Customer order recording
  • Cash register operation
  • Customer greeting
  • Staff mentoring
  • Product recommendations
  • ID verification
  • Loss prevention
  • Coin counting
  • Security monitoring
  • Credit and cash transactions
  • Cash counting machine operations
  • Knowledge of wine and spirits
  • Customer assistance
  • Scanner operations
Experience
Cashier
Sandston, VAElko Market/Aug 2015 to Sep 2020
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Operated cash register, collected payments and provided accurate change.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Received payments for [Product or Service] and issued receipts.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Laborer
Richmond, VAJames River Interiors/Mar 2014 to Apr 2016
  • Produced [Type] products for specialty processing plant.
  • Prepared over [Number] concrete and plaster mixtures per [Timeframe] to cover surfaces.
  • Used [Tool] and [Tool] to repair concrete areas, including unsafe curbs, gutters, sidewalks, driveways and roadways.
  • Compiled job costs to prepare accurate project estimates for management and clients using [Software].
  • Collaborated with [Job title]s to complete large-scale [Type] projects, promoting team-oriented atmosphere.
  • Loaded and unloaded daily [Type] shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Performed heavy labor such as ditch digging, paving and hauling.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Measured, cut and laid out materials based on individual job requirements.
  • Advised officials regarding traffic-control measures to protect work site integrity, crew safety, and general public welfare.
  • Supported [Type] work by moving and organizing materials to assist [Job title]s.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
Server
Sandston, VARoberto Italian Restaurant/Feb 2012 to Mar 2016
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Processed customers' payments and provided receipts.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Calculated charges, issued table checks and collected payments from customers.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Sent orders to kitchen staff by [Action].
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Greeted newly seated guests quickly and efficiently.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
Customer Service Representative
Lynchburg, VAJcrew Call Center/Oct 2010 to Jan 2013
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Educated customers on special pricing opportunities and company offerings.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Trained [Number]new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Documented conversations with customers to track requests, problems and solutions.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
  • Interviewed customers regarding [Type] issues and reported feedback to management team.
  • Reviewed account and service histories to identify trends and issues.
  • Worked with [Job title] to develop customer service improvement initiatives.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
Education and Training
High School DiplomaVirginia Randolph Community High SchoolMay 2007Henrico VA
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Resume Overview

Companies Worked For:

  • Elko Market
  • James River Interiors
  • Roberto Italian Restaurant
  • Jcrew Call Center

School Attended

  • Virginia Randolph Community High School

Job Titles Held:

  • Cashier
  • Laborer
  • Server
  • Customer Service Representative

Degrees

  • High School Diploma

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