Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Skills
POS systems
Cash counting machine operations
Loss prevention
Cash management
Education and Training
Lake Washington High SchoolKirkland, WAExpected in 06/2003 ā āHigh School Diploma: - GPA:
Experience
Jamul Casino - Cashier Jamul, CA, 02/2020 - 11/2020
Operated cash register, collected payments and provided accurate change.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Met high productivity standards in processing payments for customers.
Inspected items for damage and obtained replacements for customers.
Verified customer identification for alcohol or tobacco purchases.
Increased sales by suggesting specific complementary items to customers.
Jamul Casino - Cashier Jamul, CA, 06/2019 - 07/2020
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Assisted with purchases, locating items and signing up for rewards programs.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Received payments for products and issued receipts.
Increased sales by suggesting specific complementary items to customers.
Meritage Hospitality Group Inc - Server Feeding Hills, MA, 04/2018 - 06/2019
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Washed buffet, restaurant and banquet items and arranged silverware, dishes, cooking utensils, equipment and displays.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Calculated accurate bill amounts and processed cash and credit card payments.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Meritage Hospitality Group Inc - Server Forrest City, AR, 10/2015 - 03/2018
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Cleared table and bussed dishes to allow for quick setups.
Provided exceptional service to high volume of daily customers.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed final preparations of dishes and quickly delivered items to customers.
Handled special customer requests for separate checks and menu substitutions.
Discussed dining menu information to aid in decision process for senior residents.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
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