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Cashier Resume Example

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CASHIER
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with a passion for developing relationships, cultivating partnerships and growing businesses.

Hardworking Customer Service Representative with multiple years of experience working with people and situations of all types. Trained in project and time management with extensive knowledge of persuasion and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate technological systems. Effective at operating within company regulations and different department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.

Skills
  • Order fulfillment
  • Stock management
  • Money handling abilities
  • Credit card processing
  • Medical terminology knowledge
  • Strategic sales knowledge
  • Retail store support
  • Professional telephone demeanor
  • Training development aptitude
  • Multi-line phone talent
  • Complaint resolution
  • Recordkeeping strengths
  • Data Entry
  • Report preparation
Work History
05/2019 - 08/2019Cashier | Iron Hill Brewery - Ardmore , PA
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed weekly sales circulars and monitored price changes.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Educated customers on promotions to enhance sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
04/2018 - 07/2018Customer Service Cashier | Raising Cane's - Groveport , OH

Maintained customer satisfaction while handling clothing product returns quickly and professionally.
Helped customers locate appropriate store locations of music products, answered questions about products and provided solutions for various personal issues.
Set up new sales displays each morning.
Prepared and submitted end-of-shift reports.
Worked closely with supervisor to solve problems and handle customer concerns.

Handled approximately 100-120 daily credit and cash transactions for customers with accuracy and speed.

  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Educated customers on promotions to enhance sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Used POS system to enter orders, process payments, and issue receipts.
04/2017 - 08/2017Food Service Worker | Community Action Partnership Of San Luis Obispo County - Oceano , CA
  • Counted money in drawers at beginning and end of each shift.
  • Educated customers on promotions to enhance sales.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cooked batches of food according to standard recipes.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Cleaned and sanitized work areas throughout hours of operation and at close of business.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
  • Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Observed customer purchases in line and differentiated between standard portions.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Created appealing food arrangements for party trays and specialized orders.
Education
05/2020Ranger College, City, StateAssociate of Science: General Studies
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

93Good
Resume Strength
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Ranger College

Job Titles Held:

  • Cashier
  • Customer Service Cashier
  • Food Service Worker

Degrees

  • Associate of Science : General Studies

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