Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards.
Skills
Honest and Ethical
Work Task Prioritization
Reliable and Responsible
Detail-Oriented
Cooperative Attitude
Feedback Acceptance
Cash Handling
Customer Transactions
Pricing and Markdowns
Policies and Procedures
Payment Processing
Cleaning and Sanitizing
Customer Relations
Creative Thinking
Experience
Cashier, Oct2016 to Feb2017 Mennonite Home Communities – Lancaster, PA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed all sales transactions promptly to prevent long customer wait times.
Hostess, Sep2017 to Dec2017 Beaver Creek Ski Resort – Avon, CO,
Greeted guests and gathered information to seat groups or place on waitlist.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Accommodated guests with children and special needs to promote comfortable dining experience.
Food Service Worker, May2018 to Aug2018 Department Of Administrative Services, State Of Ohio – Huron, OH,
Maintained order and cleanliness of work areas to conform with health codes.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Cross-trained in other kitchen positions to support team and meet customer needs.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Gathered ingredients and cleaned and cut food items to prep recipes.
Received food orders from individuals and explained offerings.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Complied with company service standards, including inventory and cash control procedures.
Monitored inventory and promptly reported food items requiring reorder.
Controlled portion sizes and garnishing for optimal cost controls.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Receptionist, May2020 to Mar2021 C.T. Male Associates – Poughkeepsie, NY,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Directed and oversaw office personnel activities.
Coordinated and communicated with [Number] clients daily to gather pertinent information.
Organized and updated [Timeframe] schedules and monthly calendar obligations for various levels of management and staff.
Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
Drafted professional business communication, including [Type] and [Type].
Answered phone calls, provided information to callers and connected callers to appropriate people.
Handled payment processing and provided customers with receipts and proper bills and change.
Answered office phone and emails to schedule appointments, forward information and complete [Task].
Greeted incoming patients and verified paperwork to manage smooth intake processes.
Managed customer complaints and rectified issues to complete satisfaction.
Managed office paperwork, including scanning documents and routing business correspondence.
Pulled and organized requested documentation.
Education and Training
High School Diploma: , Expected in 05/2017 Middle College High School - Gallup, NM, GPA:
Associate of Applied Science: , Expected in 12/2021 Central New Mexico Community College - Albuquerque, NM GPA:
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