Cashier Resume Example
Love this resume?Build Your Own Now
CASHIER
Professional Summary
Friendly and courteous Front Desk Agent seeks employment with a boutique hotel. Consistently delivers first-rate service in a fast-paced professional environment. Fosters positive relationships with guests to promote customer loyalty. Adaptable Front Desk Agent skilled in quickly processing hotel reservations and check-in and check-out procedures. Innovative problem solver and fast learner with advanced understanding of Hotelogix. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Energetic, bilingual team player with four years of work as a fast food crew member, dishwasher and busser in a busy, family-owned restaurant. Enjoys interacting and working with others. Seeking a crew leader or assistant management role.
Skills
|
|
Work History
Cashier, 11/2012 to 03/2016
Nemacolin Woodlands Resort – Mcmurray , PA
Nemacolin Woodlands Resort – Mcmurray , PA
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Shift Manager, 04/2014 to 12/2014
Vacasa – Kamas , UT
Vacasa – Kamas , UT
- Cross-trained and backed up other customer service managers.
- Solved unresolved customer issues.
- Strong leader of customer support staff.
- Managed work flow to exceed quality service goals.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Updated customer orders from start to finish in an accurate and timely manner.
Assistant Manager, 08/2015 to 03/2017
Mighty Fine Burgers Fries & Shakes – Round Rock , TX
Mighty Fine Burgers Fries & Shakes – Round Rock , TX
- Updated customer orders from start to finish in an accurate and timely manner.
- Scheduled staff shifts to cover peaks and lulls in customer inquiries.
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Facilitated inter-departmental communication to effectively provide customer support.
- Managed work flow to exceed quality service goals.
- Strong leader of customer support staff.
- Met all customer call guidelines including service levels, handle time and productivity.
- Cross-trained and backed up other customer service managers.
Front Desk Agent, 09/2015 to Current
Firstservice Residential – San Francisco , CA
Firstservice Residential – San Francisco , CA
- Greeted, registered and assigned rooms to guests of hotels or motels.
- Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.
- Made and confirmed reservations.
- Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
- Verified customers' credit and established how the customer would pay for the accommodation.
- Computed bills, collected payments and made change for guests.
- Recommended top dining and entertainment options for guests in the French Quarter area.
- Greeted and registered guests and issued keys.
- Processed 5+ reservations per 30 minutes.
Education
High School Diploma: 2014
Chalmette High School - City, State
Chalmette High School - City, State
Bachelor of Science: Early Childhood Education, Current
Southern University at New Orleans - City, State
Southern University at New Orleans - City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Word choice
- Measurable results
- Strong summary
- Clear contact info
- Typos
Resume Overview
School Attended
- Chalmette High School
- Southern University at New Orleans
Job Titles Held:
- Cashier
- Shift Manager
- Assistant Manager
- Front Desk Agent
Degrees
- High School Diploma : 2014
Bachelor of Science : Early Childhood Education , Current
Similar Resumes
