Seeking an/a Assistant Management, Cashier or Customer Service. Where my years of experience and
superior customer service will add value to your company.
09/2016 to 11/2017
CashierBurlington － Des Moines, IA
Operated cash register with proficiency.
Issued receipts for purchases and gifts.
Provided professional and courteous service at all times.
Worked with customer service to resolve issues.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Bagged merchandise by following standard procedures.
Cleaned and straightened work area.
Worked overtime shifts during busy periods.
05/2015 to Current
CDAC PROVIDERAmerihealth Caritas － Des Moines, IA
Provide best health care for my mother.
My responsibilities is med management to ensure that her medication
is taken daily in a timely manner.
Provide her safe transportation to Dr appts, Stores, Visiting family and friends.
Daily meal preparations ,housekeeping , personal hygiene care.
Managing her finances by paying her monthly
rent and utility bills on or before the due date, Make purchases for her as needed.
06/2013 to Current
Cashier/Customer Service DeskHome Depot － Urbandale, IA
Advised customers on location, selection, price and use of products available in the store with the aim of
encouraging them to buy and to return to buy in the future.
Provide the highest level of customer service and
client relation based on outstanding communication and interpersonal skills.
Monitor self checkouts and be
available to help customers with any issues that might arise with scanning items.
Help with supervising the
front end in the absence of the Head Cashier and Front End Supervisor (FES) to ensure that break and lunch
rotations are given in a timely manner.
Help current cashiers or new cashiers by answering any questions or
resolve any issues they may have.
06/2012 to 09/2012
Customer Service AssociateBuy Buy Baby － West Des Moines, IA
Process customers returns, exchanges, and issued store credit as needed.
Ensuring the highest levels
of customer service by being available to help customers with finding specific products or answering any
questions they may have and resolving issues that might arise.
Print baby registry gift list for the expecting
mother's family and friends.
06/2004 to 02/2011
Assistant Manager & CashierHy Vee Store － West Des Moines, IA
Assisted General Manager with daily operations of Wine & Spirits, including supervising and training employees
in daily job responsibilities, scheduling personnel, reconciling credit, checks, and cash receipts, verifying
deliveries, stock new merchandise, replenish self stock, learned prices and mark prices.
register received cash, checks, credit card, EBT payments, issued receipts, refunds, credits, weighed items,
redeemed coupons, used electronic scanner, bagged and boxed customer purchases, ensure I gave back the
correct amount of change due back to customer.
Answer any questions, issues, or concerns customer(s) may
have about a certain product that we may carry on our shelves or maybe even be able to order for customer if
not in stock, Also when ordering product(s) for the customer(s) to ensure that all information is entered correctly
and is given to the customer(s).
04/2004 to 03/2006
Sales Associate /CashierPyramid Graphics & Sports － Ottumwa, IA
Ensured the highest levels of customer service and satisfaction.
Participated in receiving, check-in, and
stocking of merchandise, prepared products for sale, updated and maintained detailed record of customers'
shirt or sport eqipment orders and contacted customers to notify them of their special shirt or sports equipment
Balanced cash drawer daily.
Accurately and efficiently operated cash register for screen
printing & sporting equipment store, filled orders, and keeping waiting time for customers to a minimum.
Counted cash; and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions.
02/2003 to 05/2003
Assistant ManagerClaire's Boutique － Ottumwa, IA
Merchandised the store and developed unique presentations.
Oversaw staff sales associates, maintaining
schedules, and trained staff.
Skillfully resolved all customer service issues to mutual satisfaction.
responsibility profit and loss prevention for daily store operations, sales planning, inventory management,
and visual merchandising.
Audited cash receipts of other cashiers.
Balanced cash drawer daily.
and efficiently operated cash register keeping waiting time for customers to a minimum.Counted cash; and
reconciled charge sales and cash receipts with total sales to verify accuracy of transactions.
exceptional customer service and support.
Diploma: General CurriculmOttumwa High School － Ottumwa, IAGeneral Curriculm