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Cashier Resume Example

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CASHIER
Summary

Driven Supervisor/Manager offering 30 years of expertise in recruiting and developing highly effective customer service teams. Well-versed in building strategic alliances with leadership and stakeholders to facilitate key business operations. Im advanced in knowledge of managing client needs and devising individualized solutions.

I have experience in developing effective methods of service delivery. Accountability for front end oversight and maintaining quality standards while improving customer experience. I Possess good public relations and communication skills while I'm able to lead I take direction well.

Skills
  • Liquor regulations and compliance
  • Payment processing
  • Issue resolution
  • POS systems
  • Cash drawer balancing
  • Credit and cash transactions
  • Coin counting
  • Cash management
  • Security monitoring
  • Cash counting machine operations
  • Cash register operation
  • Customer order recording
  • Staff mentoring
  • Merchandise restocking
  • ID verification
  • Scanner operations
  • Product recommendations
  • Knowledge of wine and spirits
  • Team development
  • Business operations
  • Supervision
  • Problem resolution
  • Organization
  • Strong problem solving
  • Customer service
  • Portioning
  • Staff leadership
  • Menu development
  • Recruitment and hiring
  • Purchasing
  • Inventory management
Experience
BeelineDothan, ALCashier12/1988 to 11/1992
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Supervisor for remediation.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
McDonald'sDothan, ALShift Supervisor12/1992 to 03/2016
  • Completed opening and closing duties to facilitate business operations.
  • Trained over 100 employees over 6 months in effective work procedures and performance strategies.
  • Developed weekly schedules and job assignments based on individual employee strengths and expected demand levels.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with ccompany guidelines to keep products within tight tolerances.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Sustained safety protocols to ensure proper, cost-effective and safe handling of equipment and materials.
  • Assisted general manager during assigned periods and trained over new team members.
  • Assisted store management with meeting standards of service and quality in daily operations.
  • Created and improved daily work plans for operation, including planning production schedules and optimizing task flows.
  • Answered and resolved customer questions and concerns.
Pepi foodsDothan, ALHead Cook04/2016 to Current
  • Sanitized all counters and utensils used for the preparation of raw meat, poultry, fish and eggs.
  • Followed the "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Taught kitchen staff about proper nutrition, food allergies and dietary issues.
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Maintained and cleaned all kitchen appliances, including grill, stove and oven.
  • Made sure the kitchen, cooking utensils and storeroom were kept clean at all times.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Adjusted seasonal plans to source local ingredients and aligned special dishes with area events.
  • Placed orders for food and supplies used for creating meals for 220-600 people.
  • Prepared mise en place every day to promote efficient preparation of signature dishes.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Education and Training
High School Diploma06/1986Dale County High School, Midland City, AL
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Resume Overview

Companies Worked For:

  • Beeline
  • McDonald's
  • Pepi foods

School Attended

  • Dale County High School

Job Titles Held:

  • Cashier
  • Shift Supervisor
  • Head Cook

Degrees

  • High School Diploma 06/1986

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