Driven Supervisor/Manager offering 30 years of expertise in recruiting and developing highly effective customer service teams. Well-versed in building strategic alliances with leadership and stakeholders to facilitate key business operations. Im advanced in knowledge of managing client needs and devising individualized solutions.
I have experience in developing effective methods of service delivery. Accountability for front end oversight and maintaining quality standards while improving customer experience. I Possess good public relations and communication skills while I'm able to lead I take direction well.
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