Cashier Resume Example
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CASHIER
Summary
Skills
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Experience
Charleston Gi | Summerville , SCFront Desk Coordinator07/2007 - 04/2016
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Built relationships with long-term clients through individualized and outstanding customer service.
- Managed customer complaints and rectified issues to complete satisfaction.
- Greeted and directed customers kindly and accurately.
- Maintained cleanliness of front lobby area.
- Opened the office and completed closing paperwork and procedures daily.
- Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Reviewed accuracy of patient paperwork and filed documents according to office procedures.
- Facilitated workflow by drafting, forwarding and copying important documents and paperwork.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
- Made and rescheduled dental appointments for patients.
- Reviewed and copied paperwork for permanent records.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Entered, copied, and scanned all of the patients health and insurance information.
- Faxed referrals and doctors notes to the proper parties.
Trachte, Llc | Oregon , WIBuilder09/2016 - 02/2018
- Analyzed blueprints and technical materials to determine required dimensions, equipment and operational procedures before commencing production.
- Troubleshooted problems with equipment, devices or products.
- Inspected finished products for quality and adherence to customer specifications.
- Read and interpreted standard operating procedures to complete work in an accurate and efficient manner.
- Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
- Worked with managers to implement company's policies and goals.
- Set up andoperated production equipment according to daily work orders and safety procedures.
- Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
- Planned and laid out work to meet production and schedule requirements.
Regal Cinemas Corporation | Camarillo , CAHostess/Cashier09/2018 - 01/2019
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Checked dining and serving areas every ten minutes to verify proper cleanliness and readiness for guests.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
- Monitored dining area to assess server capacity and accurately estimate wait times.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Answered questions about food and order statuses for waiting customers.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
- Checked menus to verify current selection availability and cleanliness.
- Guided guests to appropriate seating for party size, provided with menus.
- Handled card and cash transactions daily, accurately keeping payment records and investigating irregularities.
- Notified servers after seating parties in section for prompt service.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Answered customers' questions about hours, seating, current wait time and other information.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Managed closing duties, including restocking items and reconciling cash drawer.
Kwik Pik | City , STATECashier09/2019 - 11/2019
- Processed customer payments quickly and returned exact change and receipts.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted customers with account updates, new service additions and promotional offers.
- Helped customers find specific products, answering questions and offering advice.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Resolved issues regarding customer complaints and escalated worsening concerns to the manager for remediation.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Welcomed customers, offering assistance to help find necessary store items.
- Trained new employees in cashiering procedures, offering assistance in resolving transaction issues.
Education and Training
Mount Ida High School | City, StateHigh School Diploma05/2003
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Resume Overview
School Attended
- Mount Ida High School
Job Titles Held:
- Front Desk Coordinator
- Builder
- Hostess/Cashier
- Cashier
Degrees
- High School Diploma
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