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Cashier Resume Example

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CASHIER
Summary
Skills
  • Calander management
  • Effective planning
  • Conflict management
  • Great customer service
  • Microsoft Office
  • Run office equipment
  • Directing calls
  • Administrative skills
  • Cash transactions
  • Listening skills
  • Data entry
  • Multi-line phone systems
  • Appointment setting
Experience
Parklane Dental | Fort Smith, ArkansasFront Desk Coordinator07/2007 - 04/2016
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Built relationships with long-term clients through individualized and outstanding customer service.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Greeted and directed customers kindly and accurately.
  • Maintained cleanliness of front lobby area.
  • Opened the office and completed closing paperwork and procedures daily.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Reviewed accuracy of patient paperwork and filed documents according to office procedures.
  • Facilitated workflow by drafting, forwarding and copying important documents and paperwork.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Made and rescheduled dental appointments for patients.
  • Reviewed and copied paperwork for permanent records.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Entered, copied, and scanned all of the patients health and insurance information.
  • Faxed referrals and doctors notes to the proper parties.
Qual Serv | Fort Smith, ArkansasBuilder09/2016 - 02/2018
  • Analyzed blueprints and technical materials to determine required dimensions, equipment and operational procedures before commencing production.
  • Troubleshooted problems with equipment, devices or products.
  • Inspected finished products for quality and adherence to customer specifications.
  • Read and interpreted standard operating procedures to complete work in an accurate and efficient manner.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Worked with managers to implement company's policies and goals.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Planned and laid out work to meet production and schedule requirements.
La Huerta | Fort Smith, ArkansasHostess/Cashier09/2018 - 01/2019
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Checked dining and serving areas every ten minutes to verify proper cleanliness and readiness for guests.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Answered questions about food and order statuses for waiting customers.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Checked menus to verify current selection availability and cleanliness.
  • Guided guests to appropriate seating for party size, provided with menus.
  • Handled card and cash transactions daily, accurately keeping payment records and investigating irregularities.
  • Notified servers after seating parties in section for prompt service.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Managed closing duties, including restocking items and reconciling cash drawer.
Kwik Pik | Fort Smith, ArkansasCashier09/2019 - 11/2019
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to the manager for remediation.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new employees in cashiering procedures, offering assistance in resolving transaction issues.
Education and Training
Mount Ida High School | Mount Ida, ARHigh School Diploma05/2003
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Resume Overview

Companies Worked For:

  • Parklane Dental
  • Qual Serv
  • La Huerta
  • Kwik Pik

School Attended

  • Mount Ida High School

Job Titles Held:

  • Front Desk Coordinator
  • Builder
  • Hostess/Cashier
  • Cashier

Degrees

  • High School Diploma

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