Had different jobs and different experiences with a variety of customers. Have good communication skills and is respectful of other peopleās opinions.
Skills
Payment processing
Issue resolution
Cash drawer balancing
Credit and cash transactions
Customer assistance
Coin counting
ID verification
Customer greeting
Cash management
Cash counting machine operations
Education and Training
John F Kennedy High SchoolWaterbury, CTExpected in 06/2020 ā āHigh School Diploma: - GPA:
Experience
Rock Island-Milan School District #41 - Cashier Rock Island, IL, 06/2020 - 10/2020
Assisted with purchases, locating items and signing up for rewards programs.
Inspected items for damage and obtained replacements for customers.
Operated cash register, collected payments and provided accurate change.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Properly verified customer identification for alcohol or tobacco purchases.
Resolved issues with cash registers, card scanners and printers.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Rock Island-Milan School District #41 - Cashier Rock Island, IL, 06/2020 - 07/2020
Processed credit card payments and gave counter slips to customers for signatures.
Restocked workstation with supplies and communicated out of stock items to management.
Informed customers of final bill tab and processed form of payment.
Accurately made change for cash transactions.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Verified orders and bagged items for easy transport.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Monitored and counted food stock and supplies to reorder on time.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Completed opening, closing and shift change tasks to promote store efficiency.
Washed, peeled, cut and measured recipe ingredients.
Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Organized food items on serving trays and in carry-out packages.
Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Resolved customer concerns and relayed relevant information to supervisor.
Verified orders and bagged items for easy transport.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Received food orders from individuals and explained offerings.
Reviewed contents on food trays to check receiving complete order.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Prepared large batches of [Type] food according to standard recipes.
Monitored and counted food stock and supplies to reorder on time.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Complied with company service standards, including inventory and cash control procedures.
Against All Odds Inc. - Sales Associate City, STATE, 01/2019 - 09/2019
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Built and maintained effective relationships with peers and upper management to drive team success toClairecommon sales, service and operational goals.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Processed orders through [System] and coordinated product deliveries.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Offered product and service consultations and employed upselling techniques.
Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Helped customers sign up for loyalty programs and submitted completed paperwork.
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