Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Focused teammate with strong understanding of retail operations. Offering excellent experience in high-volume settings. Highly service-minded and professional with customers and employees alike.

  • Work Task Prioritization
  • Feedback Acceptance
  • Product Scanning
  • Merchandise Packaging
  • Problem Solving
  • Credits and Refunds
  • Cash Handling
  • Staff Supervision
  • Cleaning and Sanitizing
  • Cooperative Attitude
  • Honest and Ethical
  • Policies and Procedures
  • Payment Processing
  • Pricing and Markdowns
  • Complaint Resolution
  • Customer Relations
  • Price Identification
  • Employee Training
  • Call Response and Transfer
  • Customer Transactions
  • Cash Register Operations
  • Detail-Oriented
  • Reliable and Responsible
  • Transaction Balance Sheets
  • Basic Mathematics
  • Goal Setting and Achievement
  • Return and Exchange Processing
  • Point of Sale Software
  • Relationship Building
  • Analytical Thinking
  • Team Leadership
  • Active Listening
  • Till Counting
  • Creative Thinking
Work History
01/2010 to 12/2021
Cashier Rwj Barnabas Newark/Remote, NJ,
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Greeted hundreds of customers per day.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
07/2016 to 06/2021
Sergeant of Corrections City Of Santa Ana, Ca Santa Ana, CA,
  • Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
  • Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Completed daily work report sheets and delegated tasks to employees.
  • Assigned officers to work posts based of effectiveness to provide the best security and safety of the facility via Employee Roster.
  • Conducted Suicide/Fire/Safety drills monthly to maintain compliance.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Supervised 50-100 employees and performance of tasks and managed no less than 800 offenders in my department.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.
  • Handled inmate counts and searches for missing inmates.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Conducted research, gathered information from multiple sources and presented results during official investigations.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Operated and maintained surveillance equipment.
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
  • Maintained televising equipment in good operating condition by adjusting, cleaning and performing minor repairs.
  • Investigated prior incidents on CCTV to prepare reports for Prison authorities.
  • Monitored activities captured on cameras to inform prison officials of suspicious activities.
  • Watched both live and recorded video surveillance footage.
  • Supplied extracts from CCTV recordings to maintain records.
  • Patrolled and monitored premises continuously.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
07/1997 to 07/2016
Correctional Officer Texas Department Of Criminal Justice City, STATE,
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Arranged for medical and dental care of inmates.
  • Identified facility openings and designated inmates to housing units.
  • Observed behavior of inmates individually and in groups.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Used verbal intervention to avoid dangerous situations.
  • Worked 12 hour shifts standing, climbing, critical thinking under pressure while short staffed many times.
  • Operated Computers, CCTV, Video Cameras, Cameras, Printers, Copy/Fax Machines, Phone systems, Communication radios.
  • Did daily inventory of equipment and filled out all applicable logs to maintain compliance withing Texas State Law.
  • Followed State Laws daily to provide security and safety of both Staff and Offender population.
  • Completed Use of Force paperwork and followed State guidelines during active Use of Force in order to preserve life of Offenders and Staff.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Completed intake paperwork, fingerprints and searches.
  • Inspected housing areas and common areas daily for contraband, cleanliness and safety.
Expected in
High School Diploma:
Hart High School - Hart, TX,

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School Attended

  • Hart High School

Job Titles Held:

  • Cashier
  • Sergeant of Corrections
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  • High School Diploma

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