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Cashier Resume Example

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CASHIER
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Professional Summary

Seasoned Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills. I am a Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Skills
  • Adaptability
  • Computer proficiency
  • Creative problem solving
  • Friendly demeanor
  • Good listening skills
  • Merchandising expertise
  • POS System expert
  • Professional telephone demeanor
  • Shelf-cleaning
  • Store merchandise stocking
  • Time management skills
Work History
Cashier, 03/2018 to 03/2020
Walmart – Knoxville, TN
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Completed manual and machine counts of funds for transactions valued at over $30.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Operated cash register for cash, check and credit card transactions with 95% accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Prepared and submitted end-of-shift reports using Androids.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with cashiers to solve problems and handle customer concerns.
Customer Service Representative, 03/2018 to 09/2018
Walmart – Knoxville, TN
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Educated customers on promotions to enhance sales.
  • Entered customer interaction details in Mobile computers to track requests, document problems and record solutions offered.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers in fast-paced environments.
  • Regularly exceeded daily sales and product add-on quotas.
  • Responded to customer requests for products, services and company information.
Cashier, 06/2017 to 03/2018
McDonalds – Knoxville, TN
  • Assisted customers by answering questions and fulfilling requests.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and record keeping compliance.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 95% accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Prepared and submitted end-of-shift reports using management supervision.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Trained as maintenance and provided back-up coverage to provide customers with optimal support.
  • Worked closely with Crew members to solve problems and handle customer concerns.
Customer Service Representative, 01/2014 to 08/2016
Tennessee Valley Railroad Museum – Chattanooga, TN
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Recommended refreshments and snacks to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
Education
Associate of Science: Social Work, Expected in 12/2023
Pellissippi State Community College - Knoxville, TN
  • Received Academic Work-study Student program from the Dean of Pellissippi State
  • Continuing education in Social Work
Accomplishments
  • Girl Scout Award Winner
  • Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Handled guest complaints, maintaining a positive dining experience for all rest.
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Resume Overview

Companies Worked For:

  • Walmart
  • McDonalds
  • Tennessee Valley Railroad Museum

School Attended

  • Pellissippi State Community College

Job Titles Held:

  • Cashier
  • Customer Service Representative

Degrees

  • Associate of Science : Social Work , Expected in 12/2023

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