Cashier Resume Example
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CASHIER
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Professional Summary
Seasoned Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills. I am a Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Skills
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Work History
Cashier, 03/2018 to 03/2020
Sims Metal – Middletown , NY
Sims Metal – Middletown , NY
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and concerns to support positive customer experiences.
- Counted cash in register drawer at beginning and end of shift.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Completed manual and machine counts of funds for transactions valued at over $30.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Operated cash register for cash, check and credit card transactions with 95% accuracy.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Prepared and submitted end-of-shift reports using Androids.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with cashiers to solve problems and handle customer concerns.
Customer Service Representative, 03/2018 to 09/2018
Department Of Agriculture – Mimbres , NM
Department Of Agriculture – Mimbres , NM
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Educated customers on promotions to enhance sales.
- Entered customer interaction details in Mobile computers to track requests, document problems and record solutions offered.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers in fast-paced environments.
- Regularly exceeded daily sales and product add-on quotas.
- Responded to customer requests for products, services and company information.
Cashier, 06/2017 to 03/2018
Graceful Bowls Llc – Bellevue , WA
Graceful Bowls Llc – Bellevue , WA
- Assisted customers by answering questions and fulfilling requests.
- Arranged paper and electronic payment records to maintain well-organized fill systems and record keeping compliance.
- Counted cash in register drawer at beginning and end of shift.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions with 95% accuracy.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Prepared and submitted end-of-shift reports using management supervision.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Trained as maintenance and provided back-up coverage to provide customers with optimal support.
- Worked closely with Crew members to solve problems and handle customer concerns.
Customer Service Representative, 01/2014 to 08/2016
Department Of Agriculture – Mio , MI
Department Of Agriculture – Mio , MI
- Compiled customer feedback and recommended service delivery improvements to management.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Recommended refreshments and snacks to customers, thoroughly explaining details.
- Responded to customer requests for products, services and company information.
Education
Associate of Science: Social Work, Expected in 12/2023
Pellissippi State Community College - City, State
Pellissippi State Community College - City, State
- Received Academic Work-study Student program from the Dean of Pellissippi State
- Continuing education in Social Work
Accomplishments
- Girl Scout Award Winner
- Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Handled guest complaints, maintaining a positive dining experience for all rest.
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Resume Strength
- Measurable results
Resume Overview
School Attended
- Pellissippi State Community College
Job Titles Held:
- Cashier
- Customer Service Representative
Degrees
- Associate of Science : Social Work , Expected in 12/2023
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