LiveCareer-Resume

cashier resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a hard worker who is dedicated, reliable, and committed to achieving my goals. I am self-motivated and take initiative to get things done. I am willing to put in extra effort and go above and beyond to ensure that I complete my tasks to the best of my ability. I am also able to work well in a team and am willing to support others to achieve their objectives.

Skills
  • Cash Handling
  • Customer Service
  • Problem Solving
  • Policies and Procedures
  • Work Task Prioritization
  • Cleaning and Sanitizing
  • Product Scanning
  • Honest and Dependable
  • Complaint Resolution
  • Credits and Refunds
  • Price Identification
  • Sweeping and Mopping
  • Reliable and Responsible
Education and Training
Wake Technical Community College Raleigh, NC Expected in 12/2024 Associate of Arts : Graphic Design - GPA :
  • As a good graphic designer, I have a strong sense of creativity and a keen eye for detail. I am skilled in using design software and have a deep understanding of color theory and typography.
  • I also am able to understand and interpret a client's needs and able to communicate their ideas effectively. I’m able to work well under pressure and meet deadlines.
James Madison Highschool Atlanta, GA Expected in 03/2019 HIGH SCHOOL DIPLOMA : - GPA :
Experience
Krystal - Cashier
Tuscaloosa, AL, 02/2019 - 06/2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Guest Services, Inc. - Customer Service Representative (Assistant)
Adelphi, MD, 12/2016 - 03/2020
  • Answered phone calls and emails from clients to refer them to the boss.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Consulted with customers to resolve service and billing issues.
  • Set up and activated customer accounts.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Educated customers on special pricing opportunities and company offerings.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Made outbound calls to obtain account information.
  • Improved customer service wait times to mitigate complaints.
Sonic - Barista
Nashville, TN, 05/2019 - 08/2019
  • Connecting with customers
  • Making Drinks
  • Cleaning
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Collected payments and provided accurate change.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Memorized official and off-menu coffee and tea preparations.
  • Supported highest standards of conduct and service to support company reputation.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Implemented recycling and compost programs to reduce trash waste and improve green footprint.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Prepared and served hot or cold beverages.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Utilized POS system to receive and process customer payments.
  • Input orders into point of sale system and handled customer payments.
  • Described menu items to customers and suggested appealing products.
  • Provided customers with product details, coffee blends and preparation descriptions.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Restocked product displays based on demand and projected sales.
  • Demonstrated techniques on using multiple beverage machines with new team members.
  • Wrapped, labeled and dated food items for sale.
  • Recommended pastries and sandwiches to pair with customers' beverages.
  • Checked brewing equipment for proper functionality.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Ordered and received supplies to restock beverage items.
  • Created signs and displays to advertise store products or events.
  • Weighed, ground and packed coffee beans for customer purchase.
  • Sliced fruits, vegetables and meats for use in food service.
Exela Technologies Inc. - Crew Member
Brooklyn, NY, 10/2017 - 02/2019
  • Greeted and served customers
  • Answered customer questions
  • Worked well in a fast-paced, high pressure environment
  • Maintained a positive relationship with coworkers
  • Bojangles crew member
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
Food Lion - Customer Service Associate
City, STATE, 10/2017 - 06/2018
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Packed fast food products in approved containers, cups and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Drove team success by quickly completing assigned tasks.
  • Stocked shelves and cases with new or transferred items.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Consulted with customers regarding needs and addressed concerns.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Accomplishments
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  • AYSKSdfGsalmVVznmoxtPaUdDcG0
  • 149537558
  • AaaWzbsEZp7lluwav5njEegj29gt
  • AQD8sCNx2E16qTz5EedHJvCObtN0
  • Ddf72ae2a3684d98b50b2ade0c02e0d4

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Resume Overview

School Attended

  • Wake Technical Community College
  • James Madison Highschool

Job Titles Held:

  • Cashier
  • Customer Service Representative (Assistant)
  • Barista
  • Crew Member
  • Customer Service Associate

Degrees

  • Associate of Arts
  • HIGH SCHOOL DIPLOMA

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