cashier resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Dedicated Assistant Manager with experience managing employees. Leads by example, providing exceptional customer service. Two years growing sales and profit margin. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I have a passion for IT with years of knowledge and dedication. I give genuine, motivated customer service through the years of experience.
Skills
Certification in compTIA
Hardware knowledge
User interface understanding
System diagnostics
Staff management
Recruiting and interviewing
Issue resolution
Employee performance evaluations
Budgeting
Training
Employee scheduling
Sales growth
Business analysis
Strategic planning
Sales techniques
Goals and performance
Google Drive
Education
Hinds Community CollegeRaymond, MSExpected in 05/2018 ā āAssociate of Science:Computer Science - GPA:
University of Southern MississippiHattiesburg, MSExpected in ā āBachelor of Arts:Political Science / Economics - GPA:
Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
Offered insight into menu items to answer customer questions.
Worked overtime shifts during busy periods or times of unexpected high volume.
Compass Group Usa Inc - Assistant Manager Omaha, NE, 05/2017 - 11/2018
Provided current employees options for additional training opportunities
Maintained positive customer relationships by responding quickly to customer service inquiries
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
Kept work areas clean, organized and safe to promote efficiency and team safety
Supported staff development and goal attainment by focusing on skill development and job satisfaction
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience
Trained team members in successful strategies to meet operational and sales targets
Provided weekly work schedules to employees to accommodate business demands and vacation requests
Planned team-building exercises to increase employee performance and job satisfaction
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Coached team on effective upselling and cross-selling methods
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
Reviewed sales and gross profit reports to determine options for increasing market growth
Helped with planning schedules and delegating assignments to meet coverage and service demands
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Poolcorp - Customer Service Representative San Antonio, TX, 10/2016 - 04/2017
Developed and implemented sales strategies to increase revenue
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Helped resolve client problems quickly with superior customer service
Utilized professional sales techniques to persuasively communicate with clients
Evaluated all departments to identify strengths and weaknesses in operations and service
Accounted for all inventory and organized new stock
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations
Managed inventory control, cash control and store opening and closing procedures
Managed event logistics and operations, including support staff and vendor services
Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions
Provided coaching, mentoring, and consultation to staff to enhance staff development
Worked with clients to effectively plan and coordinate logistics for special projects and events
Worked closely with couples to meet customers goals, maintain deadlines and resolve complaints or service issues
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