cashier resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Friendly Customer Service Specialist offering more than 35 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

  • Cash drawer management
  • Customer assistance
  • Cash register operations
  • Product upselling
  • Customer service
Work History
05/2020 to Current
Cashier El Pollo Loco Holdings Cerritos, CA,
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Operated cash register for cash, check and credit card transactions with 100% accuracy
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Checked prices for customers and processed items sold by scanning barcodes
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Counted cash in register drawer at beginning and end of shift
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Trained as CCK PIC and provided back-up coverage to provide customers with optimal support
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Answered questions about store policies and concerns to support positive customer experiences
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Mentored new team members on POS system operation, customer service strategies and sales goals
05/2008 to 02/2012
Service Writer RV Curtis Trailers City, STATE,
  • Maintained accurate and current customer account data with manual forms processing and digital information updates
  • Worked effectively with repair staff and parts providers, staying current on availability and service processes
  • Consulted with customers to assess service requirements and produce accurate orders
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints
  • Presented different repair options to customers to help each person make appropriate choices
  • Gathered information through research and vendor inquiries to provide job estimates
  • Conferred with customers about concerns with products or services to resolve problems and drive sales
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns
  • Promptly responded to inquiries and requests from prospective customers
  • Consulted with outside parties to resolve discrepancies and create effective solutions
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information
05/1997 to 05/2006
Price Changer Fred Meyer City, STATE,
  • Located needed merchandise in inventory using software and placed on skids for transport to shelves
  • Completed physical inventory counts each
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Blocked and faced products on displays and shelves in accordance with company policy
  • Checked for outdated and overripe grocery items and removed from inventory
  • Managed timely and effective replacement of damaged or missing products
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
  • Inspected floor displays, noted missing items and immediately replenished merchandise
  • Greeted customers and directed to requested products
  • Supported promotional plans by updating signage with price changes
  • Removed all debris and packaging from boxes and separated for recycling or disposal
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Stayed current on available products, store promotions and customer service policies to better shoppers
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
Expected in 05/1985 to to
High School Diploma:
Glencoe High School - Hillsboro, OR
Additional Information

From: "Lydia Rodriguez" To: "" Sent: Mon, Mar 2, 2020 at 2:41 PMSubject: Jessica ClaireDear Sirs,

I am writing in regards to Ms. Claire.
I had the pleasure of working with Jessica many years ago. Jessica always had a smile on her face and a positive attitude.She was always on time and only called in when absolutely necessary. She excelled at her job and always learned new procedures quickly.
I have no doubt that she will be an asset to your team. Please don't hesitate to call or email me if you have further questions.

Lydia Ritter( formerly Rodriguez)


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Resume Overview

School Attended

  • Glencoe High School

Job Titles Held:

  • Cashier
  • Service Writer RV
  • Price Changer


  • High School Diploma

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