Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Committed and hardworking Cashier and waitress with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

  • Stocking and Replenishing
  • Identification Checks
  • Cash Drawer Management
  • Product and Service Sales
  • ID Verification
  • Maintaining Store Appearance
  • Retail Merchandising
  • Payment collection
  • Customer assistance
  • Cash register operations
  • Good telephone etiquette
  • Money handling
  • Time management skills
  • Staff Training
  • Coupons and gift cards
  • Safe verifications
  • Cash register systems
  • Friendly demeanor
  • Cash Handling
  • Heavy lifting
  • Basic math skills
  • Customer direction
  • Merchandising familiarity
  • Cash report creation
  • Receipt and refund issuance
  • Check cashing
  • Daily transaction summarizing
  • Coaching and mentoring
  • Price changes
  • Product knowledge
  • Written and verbal communication
  • Guest inquiries
  • Order taking
  • Cash owed calculations
  • Sales expertise
  • Point of Sale Knowledge
  • Drawer Management
  • Merchandise Restocking
  • Cash Register Operation
  • Refund Handling
  • Product Restocking
  • Currency Sorting
  • Credit card processing
  • Refunds and exchanges
  • Payment processing
  • Exemplary communication
  • Computer proficiency
  • Cleanliness
  • Cleaning procedures
  • Cash register skills
  • Adaptability
  • Question responses
  • Payments posting
  • Heavy lifting
  • Point-of-sale system operation
  • Wire Transfers
  • Inventorying products
  • Purchase assistance
  • Shelf-cleaning
  • Receipt and refund issuance
  • Cleaning and sanitizing
  • Store merchandise stocking
  • Inventory management
  • Price changes
  • Customer Relations
  • Currency counting
  • Multi-tasking ability
  • Payment accepting
  • Cash balancing
  • Sales expertise
Work History
Cashier, 06/2019 to 08/2020
Bass Pro ShopsLeeds, AL,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Completed sales in excess of hundreds of dollars with near-zero error rate using POS system.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Helped over 50 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with 99% accuracy.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Requested official identification for class based purchases and verified details, consistently meeting strict standards.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with managers to solve problems and handle customer concerns.
  • Served needs of more than 80 customers in busy Back to school environment.
  • Worked with Associates and managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Trained as a Cashier and provided back-up coverage to provide customers with optimal support.
  • Completed manual and machine counts of funds for transactions valued at over $500.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Educated customers on promotions to enhance sales.
Dining Attendant, 03/2018 to 04/2019
Bass Pro ShopsLone Tree, CO,
  • Set up and broke down buffet and other self-service areas, organizing components in logical and visually pleasing manner.
  • Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
  • Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
  • Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Offered product samples, answered questions and helped customers find items.
  • Greeted customers and answered any questions.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Monitored dining room inventory and replenished as necessary.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted customers with carry-out service.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Babysitter, 05/2016 to 07/2016
Town Sports International Holdings IncSunnyside, WA,
  • Coordinated different types of activities to enhance physical and intellectual development.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Cared for children and completed associated tasks such as Getting dressed and Making lunch with professionalism and efficiency.
  • Played games and read books to young children, limiting TV and mobile device time.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Created and implemented diverse educational strategies to boost development.
  • Led indoor and outdoor activities and steered children away from dangers.
  • Prepared healthy snacks and meals according to individual needs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Offered age-appropriate, fun and educational activities for children ages One to Three.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Provided appealing, nutritious meals and dedicated special attention to food allergy concerns.
  • Devised activities helping children develop physically and mentally.
  • Prepared bite-sized snacks and carefully watched young children eat to prevent choking.
  • Met with parents about daily activities, positive developments and issues.
  • Discussed any specific child wants, needs and interests with parents.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Employed positive reinforcement methods to encourage good behavior.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Totaled amount owed to help parents quickly make payments for services.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Offered positive and nurturing environments to support child social and emotional growth.
  • Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
  • Organized and cleaned home after activities by picking up toys and Vacuuming for tidy home when parents arrive.
  • Taught children to organize toys, wash hands and Wipe down counters leading by example.
  • Prepared tasty, healthy meals for family of Two each Day to encourage good eating habits.
  • Studied and performed research on food allergies to provide higher level of care and oversight for individuals with such conditions.
  • Reviewed and followed parent directions for all aspects of children's care.
  • Planned and guided age-appropriate tasks like reading, crafts, Games and outside time.
  • Checked with parents for any medical issues or special needs.
  • Maintained safe environments at all times.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
High School Diploma: , Expected in 07/2020
Centerville High School - Centerville, OH,

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Resume Overview

School Attended

  • Centerville High School

Job Titles Held:

  • Cashier
  • Dining Attendant
  • Babysitter


  • High School Diploma

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