LiveCareer-Resume

cashier resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking and reliable and trusted worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Polished and professional [Type] team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict [Industry] compliance standards. Courteous and respectful with guests to maximize loyalty.

Skills
  • POS systems
  • Payment processing
  • Liquor regulations and compliance
  • Cash drawer balancing
  • Issue resolution
  • Customer greeting
  • ID verification
  • Customer assistance
  • Cash register operation
  • Customer order recording
  • Credit and cash transactions
  • Coin counting
  • Merchandise restocking
  • Product recommendations
  • Communication
  • Teamwork
  • Problem solving
  • Leadership
  • Creativity
  • Conflict resolution
  • Customer service
  • Writing
  • Critical thinking
  • Attention to detail
  • Social skills
  • Computer skills
Experience
Cashier, 02/2020 to 07/2020
Bj's Wholesale Club, Inc.Woodbridge, VA,
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Verified orders and bagged items for easy transport.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Served orders to customers at windows, counters and tables, handling approximately [Number] orders per shift.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
Hospitality Aide, 07/2019 to 12/2019
Hcr Manorcare Inc.Midlothian, IL,
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Refilled service bins with napkins, straws and [Type] items to keep fully stocked.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Cashier, 02/2019 to 05/2019
Bj's Wholesale Club, Inc.Bronx, NY,
  • Shared detailed information regarding makeup options to help customers make decisions.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Stayed up to date on current item discounts to support promotions.
  • Resolved issues with cash registers, card scanners and printers.
Office Assistant, 01/2018 to 01/2019
Ncsa Athletic RecruitingMemphis, TN,
  • Received and screened high volume of internal and external communications.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Promoted parent and teacher partnerships and communications to support students educational goals.
  • Monitored students academic progress, mental health and sociability through ongoing individual assessments.
  • Counseled students in career planning, job placement and academic goals.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
Bachelor of Business: , Expected in to Penn Foster College - Scottsdale, AZ
GPA:

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Resume Overview

School Attended

  • Penn Foster College

Job Titles Held:

  • Cashier
  • Hospitality Aide
  • Cashier
  • Office Assistant

Degrees

  • Bachelor of Business

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