cashier resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Attentive Waitress with superior knowledge of family dining and dedication to fantastic dining experiences. Trained in POS systems and waitress's serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Communicative server dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering 23 years of experience serving up to 30 dinner guests at restaurants. Organized experienced in family restaurant environments. Track record of contributing to customer satisfaction, business operations and team needs. Successful at keeping tables turning over efficiently to boost volume and sales opportunities.
Skills
Upselling techniques
Beverage preparation
Tableside service
Hospitality service expertise
Food preparation
Ordering procedures
Food spoilage prevention
Work History
08/2012 to 10/2013CashierIngles Markets, Incorporated | Flat Rock, NC,
Operated cash register for cash, check and credit card transactions with [Number]% accuracy
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Reviewed and resolved differences between accounting information and cash drawer
Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
07/2014 to 01/2015Waitress, Hyatt Hotels Corp. | Shelton, CT,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Kept server areas clean and stocked during service hours to increase efficiency while serving tables
Served average of 100 patrons daily at IHOP restaurant with consistent recommendations for exceptional service
Customers and optimized table-turns, outperforming wait staff average sales by up to 56%
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
Arranged each place setting attractively and verified all items were clean and free from water spots and chips
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests
Designed custom private function and banquet packages to accommodate groups of up to 20, including business dinners, sales presentations, club meetings, weddings and charity events
Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
Explained preparation of various menu items, describing ingredients and cooking methods to customers
Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation
04/2010 to 07/2011WaitressTexas A1 Steaks & Seafood | City, STATE,
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies
Increased sales of key menu items through effective upselling
Designed custom private function and banquet packages to accommodate groups of up to 30, including business dinners, sales presentations, club meetings, weddings and charity events
Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time
Explained preparation of various menu items, describing ingredients and cooking methods to customers
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
Inspected restrooms for cleanliness and availability of supplies 15 times per shift
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times
Answered phones politely and promptly, accurately recording and confirming reservations
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
Served average to patrons daily at restaurant with consistent recommendations for exceptional service
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink
Education
Expected in 05/1996 to to High School Diploma | Stroman High School, Victoria, TX, GPA:
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