Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Customer assistance
Cash register operations
Payment collection
POS Systems
Bagging and Packaging
Product and Service Sales
ID Verification
Maintaining Store Appearance
Store merchandise stocking
Checkout consistency
Guest inquiries
Written and verbal communication
Payment processing
Cash register skills
Payment accepting
Credit card processing
Refunds and exchanges
Stocking and Replenishing
Identification Checks
Merchandise Restocking
Cash Register Operation
Refund Handling
Product Restocking
Heavy lifting
Cleanliness
Basic math skills
Coaching and mentoring
Cash register systems
Question responses
Education
Bald Eagle Nittany High ShcoolMill Hall, PA, Expected in 06/1977 ā āGED: - GPA:
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Requested official identification for [tobacco] purchases and verified details, consistently meeting strict legal standards of underage sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Used cash registers and POS systems to request and record customer orders and compute bills.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers by answering questions and fulfilling requests.
Operated cash register for cash, check and credit card transactions with 99% accuracy.
Answered questions about store policies and concerns to support positive customer experiences.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers with special services, account updates and promotional options.
Anthem, Inc. - Insurance Sales Agent Fairfield, CA, 08/2005 - 03/2008
Handled approximately 500 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales 20%.
Quoted and calculated premium rates for policies, using rate book, [Software] and calculator.
Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Hubbell Inc. - Machine Operator Tulsa, OK, 02/2000 - 02/2004
Operated tamponmakeing equipment safely and efficiently with team of 1 employees.
Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components.
Maintained machines within work area, complying with company and OSHA safety rules and regulations.
Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
Department Of Veterans Affairs - Sewing Machine Operator Akron, OH, 03/1984 - 02/2000
Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects.
Verified quality of completed work against project specifications to assess conformance with targets.
Examined incoming materials and compared to documentation for accuracy and quality.
Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Observed machine production to check operations and proactively adjust settings to maintain targets.
Finalized products by attaching hardware, labels and tags and preparing shipments.
Completed quick and safe threading and needling changing operations to keep production on schedule.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Supported performance targets by maintaining clean and neat work areas.
Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
Prevented materials waste by completing accurate measurements and precise cuts.
Conducted routine sewing machine maintenance including lubrication, belt changes, and lint removal.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
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