04/2020 - CurrentBigLots - CashierMidwest City, OK
Provided assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Welcomed customers, offering assistance to help find necessary store items.
Helped customers find specific products, answering questions, and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit, and tax-exempt status.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Learned roles of other departments to provide coverage and keep store operational.
12/2008 - CurrentOklahoma City Public Schools - Substitute TeacherOklahoma City, OK
Built and strengthened positive relationships with students, parents, and teaching staff.
Documented growth, development and, understanding displayed by all students through outlined grading procedures and assessment strategies.
Enforced classroom routines to keep students on set schedule and operating at consistent level.
Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
Taught students fundamental building blocks and advanced concepts.
Helped learners of all abilities build learning and study skills to promote life-long educational goals.
Filled in for special education and specials teacher such as art, music, and physical educations over including handling all assignments, special projects, tests, administrative updates, and grading.
Differentiated classroom and small group instruction to meet needs of students with different learning styles and ability levels.
Maintained current student attendance and assignment records to prevent lapses during teacher absences.
Proctored standardized tests, maintaining strict requirements and complete student records.
Implemented lesson plans outlined by classroom teacher to educate students about key concepts.
Applied proactive behavior management techniques for classroom discipline.
Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
Engaged students in discussions to promote interest and drive learning.
Reported problem students to office and principles, maintaining control of classrooms of up to 30+ students.
Provided instruction for 23+ students in all subject areas.
Managed classrooms of 15 to 30 elementary students during teacher absences.
Promoted learning by leveraging range of traditional and modern instructional strategies.
Assigned, explained, and graded homework.
Developed rules and set goals to maintain order in classroom.
Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
Administered and graded tests and quizzes and reported performance to primary teacher
Managed classrooms of 15 to 30+ students during absence of assigned teachers.
Educated elementary school students in various subjects to provide seamless transition during absence of head teacher.
Organized lesson plans using for recommended school software programs and services for long-term interim assignments.
Requested as substitute teacher for a variety of grade levels and subject matters by teachers based on excellent past referrals and trusted performance.
Used diverse technologies to help students grasp materials and enhance overall education.
Mentored, tutored, and instructed students in need of additional support after school and during planning times in large and small group settings.
Taught long term substituting assignments, keeping up with lesson plans and student assignments.
Took notes and prepared reports on school day activities to provide to primary teacher.
Studied a variety of school subjects to better understand student content and assist with projects and assignments.
Oversaw pop quizzes, material exams and standardized tests.
Cleaned classroom and teaching areas after daily use, maintaining high standards for organization.
Integrated existing and new technology into classroom to help provide creative and fun learning environment.
Kept detailed records of student progress, attendance and assignments using as requested by teacher and upper staff.
Directed group activities to promote immersive, play-based learning.
Supervised lunchroom and recess activities.
Stayed up to date with current regional curriculums to maintain readiness for long- and short-term substitute jobs.
Assigned homework to students based on curricula and made modifications based on daily progress.
10/2014 - 02/2018Walmart - Customer Service RepresentativeDel City, OK
Assessed customer needs with products and services to maximize hardline sales.
Working with customer concerns, store issues, and inventory requirements to supervisors.
Delivered a high level of service and support to each customer, paving the way for future business opportunities.
Created and implemented improvements to reduce workloads and bolster callback efficiency.
Interviewed customers regarding product and any issues and reported feedback to the management team.
Exceeded company productivity standards on a consistent basis,
Upheld privacy and security requirements established by sport good connected regulatory agencies in gun sales and fishing and hunting requirements
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Worked with managers to develop service improvement initiatives.
Working with customers is gun sales, fishing, and hunting, mixing paint, making keys, gathering fish in pets, cutting fabric in stationary and crafts.
Assistant as a front end back up cashier beyond normal cashier duties in sporting goods.
Working as a stocker, aisle zoning and recovery, inventory and working new floor plans in regaular departments and seasonal.
Working returns back to the original locations throughout the store.
Troubleshooting assistance with customers, fellow employees , management.
Working with children in community service promote awareness for multiple cause, including fundraising for Children's Miracle Network under the league of Oklahoma City.
Integris mental health hospital fundraising and awareness with JEDIOKC of Oklahoma.
Assisting in multiple fundraisers, such as child's illness ,walks, parades promoting causes ranging from autism, special Olympics and any help requested to bring smiles to peoples of all ages face while in costume of popular pop culture characters known as cosplay.
Volunteering with many conventions in multiple areas ranging from security to organizing and set up and tear down for convention goers
Working outside school hours on different after school activities such as carnivals, year book staff and reading programs , also school field trips needing extra assistance.
Assisting teachers set up and tear down classrooms for the school year.
Working craft fairs as both a vendor and volunteer organizing for other vendors at times.
Cash register operation
Credit and cash transactions
Education and Training
02/2010University of Phoenix OnlineTempe, AZAssociate of Arts: Paraprofessional Education