Cashier Resume Example Foot Locker - Barbourville, Kentucky

CASHIER

Summary

Dedicated Cashier with 4 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

I like to multitask, in my personal as well as my professional life. I prefer to have many things going on at once. It keeps me interested and moving forward.

Skills

POS systems
Cash register operation
Scanner operations
Payment processing
Merchandise restocking
Cash management
Cash counting machine operations
Product recommendations
Security monitoring

Cash drawer balancing
Issue resolution
Coin counting
Loss prevention
Credit and cash transactions
Customer greeting
Customer assistance
Customer order recording

Experience

Foot Locker | Atlanta , GACashier11/2016 - 10/2018

Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Promoted specific item options to drive sales and achieve add-on purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Properly verified customer identification for alcohol or tobacco purchases.
Monitored sales events, added new merchandise and rang up purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Scanned customer purchases, supporting transactions to streamline sales process.
Resolved issues with cash registers, card scanners and printers.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and obtained replacements for customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Processed payments and maintained accurate drawers to meet financial targets.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Satisfied customers with quick, accurate service under tight deadlines.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
Directed calls to product line specialists, application and system specialists and vendor resources and alerted management to recurring problems.
Trained and mentored new service desk personnel and managed IT portion of employee onboarding process.
Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Oversaw addressing of customer requests for friendly, knowledgeable service and support.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Developed open and professional relationships with team members, enabling better, more effective customer service.
Drove quality customer experiences by leading retention strategy development and conflict resolution to improve overall support delivery.

Foot Locker | Los Angeles , CACashier04/2015 - 05/2016

Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Promoted specific item options to drive sales and achieve add-on purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Properly verified customer identification for alcohol or tobacco purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.

Five Guys | Syracuse , NYCrew Member05/2014 - 04/2015

Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Demonstrated proper food safety practices by accurately completing quality control checklist.

Education and Training

Bell County High School | City, StateHigh School Diploma05/2014

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Cashier Resume Example

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