Cashier Resume Example Penske Automotive Group

CASHIER

Summary

I'm diligent cashier with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with management and able to adapt easily to new processes and procedures. I'm ready to put knowledge into the store to help make a better place. I've been a right hand and have done a lot of management paperwork and duties. I'm always willing to learn new things and build together as a team. Thank you for your time and opportunity.

Skills

Leadership
Cash drawer balancing

Customer service

Experience

Cashier
Cordova , TNPenske Automotive Group/Jan 2020 to Current

Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
Cleaned and organized store to peak visual and operating condition, often drawing customer comments on sparkling clean, inviting store and easy-to-find stock.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Counted product stock to maintain inventory records.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and maintain cleanliness.
Trained new team members in cash register operation, stock procedures and customer service.
Provided assistance with purchases, locating items and signing up for rewards programs.
Scanned items quickly to keep lines moving and reduce overall wait time.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Properly verified customer identification for alcohol or tobacco purchases.
Helped customers find specific products, answering questions and offering advice.
Answered phone calls to assist customers with questions and food orders.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Learned roles of other departments to provide coverage and keep store operational.

Sandwich Shift Lead
Belleville , ILTaco Bell/Oct 2016 to Jan 2020

Coached and mentored employees by delivering training, guidance and performance monitoring.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Planned and prepared workflow schedules, delegating tasks for seven member team.
Organized schedules, workflows and shift coverage to meet expected business demands.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Delegated daily tasks to team members to optimize team productivity.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Completed inventory audits to identify losses and project future demands.
Evaluated employee performance and developed improvement plans.
Supported sales management initiatives to optimize business development.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Cultivated customer loyalty by training team members in industry-leading service standards.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Trained team of six to deliver outstanding customer service, boosting customer satisfaction ratings 50%.

Crew Member
City , STATEWendy's/Feb 2014 to Jan 2016

Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Completed opening, closing and shift change tasks to promote store efficiency.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Served orders to customers at windows, counters and tables, handling approximately 30-40 orders per shift.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
Safely prepared, assembled and presented food to satisfy customers and fill orders.
Effectively worked with teammates and openly invited coaching from management team.
Followed all company safety standards, including food quality and sanitation procedures.
Followed all established restaurant practices and procedures by delivering food which met quality standards.

Education and Training

GEDBradford County ActionCity

Currently working on completing my G.E.D

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Cashier Resume Example

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