Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • POS systems
  • Product recommendations
  • Payment processing
  • Ordering and stocking
  • Issue resolution
  • Scanner operations
  • Customer assistance
  • Cash management
  • Cash drawer balancing
  • Security monitoring
  • Cash register operation
  • ID verification
  • Credit and cash transactions
  • Merchandise restocking
Experience
Cashier, 09/2021 - Current
Bed Bath & Beyond Billings, MT,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Received payments for products and issued receipts.
Direct Support Professional Caregiver, 05/2020 - 09/2021
The Mentor Network Baltimore, MD,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Transported patients to medical, dental and personal care appointments.
  • Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Entertained or read aloud to patients to improve mental health and alertness.
  • Ambulated individuals around home, public and medical locations.
  • Cultivated relationships with residents to support happiness and emotional well-being.
  • Cleaned, groomed or draped patients to prepare for surgery, treatment or examination.
  • Updated computer records with customer details, incidents and daily activities.
  • Improved resident and staff engagement through group activities.
Lead Sales Associate, 07/2019 - 05/2020
Massage Envy Costa Mesa, CA,
  • Processed payments and returned accurately receipts, cash, coin and cards to customers.
  • Checked store shelves and restocked products from inventory in back room.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Created eye-catching merchandise displays to entice customers into store.
  • Monitored performance of sales team and implemented improved methods to close gaps.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Negotiated sales and pricing with new and existing clients.
  • Assisted with training, development and mentoring of sales employees.
  • Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
  • Greeted customers, clarifying needs and identifying solutions to close sales.
  • Kept customers engaged with positive, sales-minded attitude demonstrating pride in products.
  • Coached other employees in customer service strategies and successful selling techniques.
  • Delegated tasks to maintain efficient workflow.
  • Managed cash register operations using POS system and processed sales and returns.
  • Communicated sales goals and key performance indicators to employees.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Established exemplary skills in verbal and written communication and active listening through working closely with customers and sales support staff.
  • Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
  • Facilitated store opening and closing procedures by securing valuables, arming and disarming alarm system and [Task].
  • Recognized problems, analyzed causes and developed solutions to improve productivity and sales metrics.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Educated junior associates on sales plans, personal goals and incentives to motivate them.
  • Managed inventory shrinkage improvement program to reduce theft and loss.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Conducted safety walks of store floor and reported hazards to appropriate personnel for immediate remediation.
  • Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
  • Entered and updated customer information in system using customer relationship management tools to keep information current.
  • Maintained high level of security and safety awareness within store to protect personnel, customers and merchandise.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
Education and Training
GED: , Expected in 2006
-
Somerset Community College - Somerset, KY
GPA:

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Resume Overview

School Attended

  • Somerset Community College

Job Titles Held:

  • Cashier
  • Direct Support Professional Caregiver
  • Lead Sales Associate

Degrees

  • GED

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