Highly enthusiastic customer service professional with 10 years client interface experience.Personable and responsible Cashier with 10 years in retail and customer service. Solid team player with upbeat, positive attitude.Results-driven cashier with proven ability to establish rapport with clients. I have all intentions of climbing the corporate ladder and to learn all l can and go as far as I can within the company.
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Customer Interface
Multi-tasking
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Trained 2 new employees quarterly.Cross-trained and provided back-up for other customer service representatives when needed.Achieved high sales percentage with consultative, value-focused customer service approach.Worked as a team member performing cashier duties, product assistance and cleaning.
Taking care of the children including making sure they got to school on time, helping them with their studies and making meal for them.
I was in customer serivces. I took their orders and made sure they got the correct food. If they were not happy with their food I made sure they were happy with their service before they left. I was also in charge of charging the people and giving change. Cleaning the tables and being a team player at all times.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Trained 1 new employees quarterly.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Served as one of the company's bilingual Spanish/English customer service representative.Assisted customers with store and product complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Accurately logged all daily shipping and receiving orders.Recommended, selected and helped locate merchandise based on customer needs and desires.Stocked and rotated inventory regularly.Communicated all merchandise needs or issues to appropriate supervisors.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Processed merchandise returns and exchanges.
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