Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.
Skills
POS systems
Cash drawer balancing
Issue resolution
Liquor regulations and compliance
Payment processing
Security monitoring
Credit and cash transactions
Loss prevention
Merchandise restocking
Customer order recording
Knowledge of wine and spirits
Customer greeting
Staff mentoring
Coin counting
Cash management
Customer assistance
Cash register operation
ID verification
Product recommendations
Experience
07/2020 to CurrentCashierVallarta Supermarkets | Palmdale, CA,
Helped customers find specific products, answered questions and offered advice.
Scanned customer purchases, supporting transactions to streamline sales process.
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Learned roles of other departments to provide coverage and keep store operational.
Processed customer payments quickly and returned exact change and receipts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
08/2018 to 05/2020Store ManagerA Wireless | Marshfield, WI,
Oversaw inventory management through cycle counts, audits and shrinkage control.
Leveraged ERP software to coordinate and enhance inventory delivery.
Assessed, optimized and elevated operations to target current and expected demands.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Managed inventory tracking and physical inventory counts to minimize loss.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Restocked inventory upon shipment arrival and checked merchandise into [Software] system to maintain accurate records.
Maintained current accounts and deposited funds to keep on-site cash low.
Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Contributed to merchandising ideas at team sales meetings to increase sales.
Hired, trained, evaluated performance and enforced disciplinary actions for [Number] associates.
Coached and empowered employees by creating and sharing motivational vision plans.
Strengthened work flow productivity by hiring, managing and developing top talent.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Resolved customer problems by investigating issues, answering questions and building rapport.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Fostered healthy team environments to promote collaboration and boost productivity.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Rotated inventory from oldest to newest to maintain fresh stock.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Built loyal customer base by delivering excellent service and stocking in-demand products.
Trained employees on store security, monetary procedures and customer service expectations.
Reorganized sales floor to optimize customer flow and improve product visibility.
07/2008 to 05/2018ServerIngleside At Rock Creek | Washington, DC,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Calculated charges, issued table checks and collected payments from customers.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Reviewed identification for patrons before serving alcoholic drinks.
Greeted newly seated guests quickly and efficiently.
Processed customers' payments and provided receipts.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Sent orders to kitchen staff by [Action].
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Prepared and served cold, hot and [Type] beverages to guests.
Prepared and served cold, hot and [Type] beverages to guests.
08/2001 to 07/2008ServerIngleside At Rock Creek | Washington, DC,
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Sent orders to kitchen staff by [Action].
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Processed customers' payments and provided receipts.
Greeted newly seated guests quickly and efficiently.
Reviewed identification for patrons before serving alcoholic drinks.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Calculated charges, issued table checks and collected payments from customers.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Education and Training
Expected in 05/2001High School Diploma | Sylvan Hills High School, Sherwood, ARGPA:
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