Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Systematic Receptionist skilled with scheduling, bookkeeping and medical records software. Friendly phone skills for outgoing and incoming calls. Reliable and responsible with organization to maintain physical files. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and deep knowledge of boutique-type products.

  • Window Cleaning
  • Vacuuming and Sweeping
  • Restroom Detailing
  • Quality Assurance Controls
  • Dusting Furniture
  • Scheduling
  • Budgeting
  • Sales
  • Guest Services
  • Housekeeping
  • Insurance claims
  • Medical office administration
  • Team Oversight
  • HIPAA Guidelines
  • Medical Billing and Coding
  • Appointment Scheduling
  • Insurance Verification
  • Account management
  • Inpatient care
  • Medical transcription
  • Pre-hospital Care
  • EMR / EHR
  • Reminder calls
  • Outpatient care
  • POS Systems
  • Point of Sale Knowledge
  • Identification Checks
  • Drawer Management
  • Cash Drawer Management
  • Merchandise Restocking
Work History
Cashier, 10/2019 to 05/2020
Hilton WorldwideFranklin, NJ,
  • Assisted wait staff with timely food delivery and guest requests.
  • Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
  • Provided attentive service and proactively assessed guest needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Housekeeping Attendant, 06/2017 to 10/2019
Scenic Hotel GroupMarlborough, MA,
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Kept building entryway glass clean and polished for professional presentation.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Responded to requests from patrons for linens and toiletries.
Front Desk Receptionist Intern, 09/2016 to 12/2016
Dr Gallinas PediatricsCity, STATE,
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Planned coverage needs and organized services to support incoming special events.
  • Monitored office supplies by checking inventory and placing orders.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Provided comprehensive medical care for children, including yearly physicals, sports physicals, immunizations and growth monitoring.
  • Established preventive health practices in alignment with developmental markers and family health history.

  • Assessed developmental progress to foster mental and physical wellness in pediatric patients.
  • Collaborated with lab and radiology to order necessary services for pediatric care.
High School Diploma: , Expected in 06/2015
Pathways College Prep - Saint Albans NY,

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  • Pathways College Prep

Job Titles Held:

  • Cashier
  • Housekeeping Attendant
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  • High School Diploma

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