Cashier Resume Example
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CASHIER
Summary
Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Skills
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Experience
Cashier, Landry's, July 2020-CurrentNorthbrook , IL
- Processed returned items in accordance with store policy.
- Assisted with purchases, locating items and signing up for rewards programs.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Processed customer payments quickly and returned exact change and receipts.
- Inspected items for damage and obtained replacements for customers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Resolved issues with cash registers, card scanners and printers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Welcomed customers, offering assistance to help find necessary store items.
Security Officer, Danbury Health Systems, March 2018-CurrentNew Canaan , CT
- Investigated alarms and disturbances to maintain safety.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Guarded restricted areas to prevent unauthorized entry.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Operated scanning equipment to keep entrance lines moving efficiently.
- Checked credentials and issued passes before allowing access to property.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Surveilled all areas within facility to identify suspicious behavior.
Technical Support Representative, Motion Recruitment, December 2012-July 2016Venice , CA
- Documented repair processes and helped streamline procedures for future technical support actions.
- Diligently followed up with customers about existing orders, informing on status and responding to questions.
- Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
- Directed account management and customer training on company technical software and tools for new accounts and new users.
Technical Support Representative, Netfor, August 2009-December 2012City, State
- Documented repair processes and helped streamline procedures for future technical support actions.
- Diligently followed up with customers about existing orders, informing on status and responding to questions.
- Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions.
- Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
- Assessed customer bug reports and enhancement requests and prioritized development to streamline response.
- Consistently responded to customer service emails within standard window for optimal response.
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
- Directed account management and customer training on company technical software and tools for new accounts and new users.
- Built and maintained successful relationships with service providers, vendors, dealers and consumers.
- Removed malware and viruses from laptops and desktop systems using specialized software.
- Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions.
- Developed training materials, conducted webinars and authored wikis for user training and support use.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed improvements in processes.
- Observed system functioning and entered commands to test different areas of operations.
- Monitored service orders to completion and closed service tickets.
- Tested performance, functionality and security of network systems, individual workstations and peripheral devices.
- Mentored other technical engineers and support professionals to provide professional development and skill enhancement.
- Configured new employee work stations, including all hardware, software and peripheral devices.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
- Reviewed current hardware and software and recommended modifications to increase system speed.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Drafted whitepapers, user manuals, implementation documentation and support base entries to reduce customer tickets and customer service expenses and enable support team to solve customer queries effectively.
Education and Training
High School DiplomaFort Myers High School, , CityStateJune 2000
General Education, Edison College, City
Certifications
- Florida Class D Security License
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Resume Overview
School Attended
- Fort Myers High School
- Edison College
Job Titles Held:
- Cashier
- Security Officer
- Technical Support Representative
Degrees
- High School Diploma
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