Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty.

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Energetic Cashier with 13 years of experience in customer service. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.

Reliable team member with 13 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.

Welcoming and intelligent worker with proven history of accuracy, efficiency and punctuality. Great organizational skills with strong attention to details. Resourceful and outgoing professional with training in POS software.

Diligent with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Able to adapt easily to new processes and procedures.

Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help customers and fellow team members.

  • POS systems
  • Issue resolution
  • Liquor regulations and compliance
  • Cash drawer balancing
  • ID verification
  • Coin counting
  • Cash register operation
  • Customer assistance
  • Merchandise restocking
  • Credit and cash transactions
  • Customer greeting
  • Cash management
  • Knowledge of wine and spirits
  • Loss prevention
  • Scanner operations
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Meticulous and organized
  • Multi-line telephone skills
  • Service-oriented mindset
  • Multitasking and prioritization
  • Multitasking ability
  • Security understanding
  • PC proficient
  • Professional and polished presentation
  • Document control
  • Office equipment operations
  • Tech-savvy
  • Customer service
  • First Aid/CPR
  • Supervision
  • Problem resolution
  • Communications
  • Planning and coordination
  • Organization
  • Preparing ingredients
  • Cleaning and sanitization
  • Food preparation
  • Kitchen equipment cleaning
  • Operating fryers and grills
  • Frying
  • Kitchen organization
  • Spoilage prevention
  • Ingredient preparation
01/2012 to Current
Cashier Goodwill Omaha Fremont, NE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted supervisors with completing end-of-day counts and securing funds to prevent loss or theft.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
01/2012 to Current
Cashier/Deli/Pizza Maker Six Flags, Corp. Gurnee, IL,
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
  • Completed more than 50 orders each shift with focus on quality and efficiency.
  • Followed recipes to maintain restaurant standards and satisfy customers.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Kept stations stocked and ready for use to maximize productivity.
  • Prepped vegetables and deli ingredients by washing, chopping and dicing.
  • Batch cooked food items during peak service hours to minimize wait time.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
08/2008 to 01/2012
Food Service Team Member Taylors Sandwich Shop City, STATE,
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Cleaned utensils, dishes and glasses for customer use.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Re-stocked, organized and arranged service and food stations.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
07/2007 to 08/2008
Receptionist/Floor Salesman/Clerk Headliners Hair Salon City, STATE,
  • Balanced drawers and operated cash registers.
  • Stamped, attached and changed price tags on merchandise and transported packages to customers' vehicles.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Processed customer purchases and returned proper currency and bills, maintaining % accuracy rate.
  • Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
  • Checked shelves in front floor department to ascertain which merchandise required replenishment.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Answered calls to help customers make appointments and answer questions about services.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
Education and Training
Expected in
: Early Childhood Education
Iowa Valley Community College - Marshalltown Community College - Marshalltown, IA
Expected in 05/2007
High School Diploma:
Marshalltown High School - Marshalltown, IA

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Resume Overview

School Attended

  • Iowa Valley Community College - Marshalltown Community College
  • Marshalltown High School

Job Titles Held:

  • Cashier
  • Cashier/Deli/Pizza Maker
  • Food Service Team Member
  • Receptionist/Floor Salesman/Clerk


  • Some College (No Degree)
  • High School Diploma

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