LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Friendly Cashier offering more than 35 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Organized Customer service experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Committed and hardworking with 35 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Successful at working in high-volume environments. Knowledgeable about quality assurance standards, equipment operation and shipment management. Focused Cashier with strong understanding of retail operations. Offering 35 years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Dedicated Lead Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing 35 years of experience and deep knowledge of boutique-type products. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Welcoming Customer Service Cashier adept at greeting over 100 customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment.

Friendly Customer Service Cashier with 35 years of experience working in retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes.

Motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.

Skills
  • Customer Service
  • Refunds Exchanges and Adjustments
  • Heavy lifting
  • Product up selling
  • Stocking and Replenishing
  • Multi-tasking ability
  • Customer Complaint Resolution
  • Cash Handling
  • Checkout consistency
  • Customer Contact
  • Merchandise Restocking
  • Adaptability
  • Cash register operations
  • Friendly demeanor
  • Cash register operation
  • Customer assistance
  • Purchase assistance
  • Maintaining store appearance
  • Cleanliness
Work History
Cashier, 07/2012 - 06/2020
Landry's Anaheim, CA,
  • Counted cash in register drawer at beginning and end of shift
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Checked prices for customers and processed items sold by scanning barcodes
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Helped over 80 guests every day by processing payments, monitoring reward accounts and resolving service concerns
  • Educated customers on promotions to enhance sales
  • Worked closely with Manager to solve problems and handle customer concerns
  • Assisted customers by answering questions and fulfilling requests
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Assistant Store Manager, 01/2012 - 07/2013
The Reformation Soho, NY,
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Assisted Manager in interview process of prospective employees and provided feedback
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies
  • Onboarded new employees, including training, mentoring and new hire documentation
  • Drafted employee work schedules to fill coverage gaps
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
  • Maintained positive customer relationships by responding quickly to customer service inquiries
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests
  • Conducted store inventories once per quarter
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Managed scheduling for store shifts to accomplish proper staffing at all times
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
  • Met or exceeded monthly sales goals as team leader by up to 10%
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations
  • Maintained high levels of organization in store by directing customers and replenishing merchandise
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Customer Service Cashier, 07/2007 - 07/2011
Total Wine Albuquerque, NM,
  • Counted cash in register drawer at beginning and end of shift.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Requested official identification for Tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Handled approximately 80 daily credit and cash transactions for customers with accuracy and speed.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
Education
High School Diploma: , Expected in 05/1980
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Plainville High School - Plainville, KS
GPA:

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Resume Overview

School Attended

  • Plainville High School

Job Titles Held:

  • Cashier
  • Assistant Store Manager
  • Customer Service Cashier

Degrees

  • High School Diploma

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