LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced CNA and Cashier with over 5 years of experience in Direct Care and Customer Service. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Identification Checks
  • Drawer Management
  • Staff Training
  • Guest inquiries
  • Sales expertise
  • Point-of-sale system operation
  • Order taking
  • Money handling
  • Basic math skills
  • Cleaning and sanitizing
  • Purchase assistance
  • Cash Drawer Management
  • Bagging and Packaging
  • Merchandise Restocking
  • Product and Service Sales
  • Cash Register Operation
  • ID Verification
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Currency Sorting
  • Customer assistance
  • Currency counting
  • Inventory management
  • Written and verbal communication
  • Refunds and exchanges
  • Cash Handling
  • Reports and documents
  • Safe verifications
  • Cash register systems
  • Time management skills
  • Payment processing
  • Coaching and mentoring
  • Receipt and refund issuance
  • Product knowledge
  • Payment collection
  • Records Maintenance
  • Customer Relations
Work History
Cashier, 09/2017 - 12/2017
Maverik Lake Havasu City, AZ,
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Assisted customers with special services, account updates and promotional options.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Requested official identification for Alcoholic/Tobacco purchases and verified details, consistently meeting strict legal standards.
  • Prepared and submitted end-of-shift reports.
  • Trained and provided back-up coverage to provide customers with optimal support.
  • Efficiently processed new orders, completing daily transactions with remarkable accuracy.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Ordered new supplies to keep areas ready for any business or customer requirement.
  • Supported departments with merchandising, product retrieval and customer service needs.
  • Worked closely to solve problems and handle customer concerns.
CNA, 02/2017 - 08/2017
Diversicare Batesville, MS,
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and output information.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Kept accurate records of patients' care, condition and progress.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Assisted with patient transfer and ambulation.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
  • Maintained complete confidentiality with patient information to provide professional, secure medical services.
  • Assisted patients with mobility by providing physical support and pushing wheelchairs.
  • Provided personal hygiene assistance, giving baths and performing dress changes for patients.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Managed personal care of patients.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Transported patients between rooms and appointments or testing locations.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for patients per in facility, delivering high-quality, efficient support to meet all needs.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Prepared and maintained records of patient progress and services performed to report changes in patient condition.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Documented all care actions by completing records and logs.
  • Provided total hygiene care to patients each shift by assisting with skincare, bathing and toileting.
  • Collaborated with other healthcare professionals to plan, manage and assess patient treatments in care unit with bed capacity of patients.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Scheduled and accompanied client to medical appointments.
  • Observed patients closely and informed supervisor of concerns and condition changes.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations.
  • Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Helped over 10 patients per day, both psychologically and emotionally to facilitate quick recovery.
  • Corresponded with appropriate doctors to report any changes occurring in patients' health.
  • Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Provided direct personal patient observation, care and assistance to patients each shift in medical facility.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Adhered to all resident lifting and safe lifting instructions and rules.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse.
  • Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Used wheelchairs and other equipment to assist with patient ambulation in room, hallways and bathroom.
  • Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
  • Documented patient symptoms, medical histories and current medications.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
  • Identified and reported unsafe situations to nurse to maintain adherence to safety protocols.
  • Transported 10 patients daily via wheelchair to and from rehabilitation and daily activities.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Performed basic standardized procedures by applying hot and cold packs, applying dressings.
  • Interviewed 10 patients per shift to obtain medical information, including current symptoms and medical histories.
  • Applied clear and compassionate communication techniques to reduce patient anxiety and facilitate doctor visits.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Direct Care Professional, 08/2016 - 01/2017
The Mentor Network Broomall, PA,
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Maintained clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance when needed.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Developed rapport to create safe and trusting environment for care.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Administered medication as directed by physician.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Remained alert to problems or health issues of clients and competently responded.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Kept close eye on behavior and emotional responses of clients, consulting with nurse to address concerns and protect each person from any harm.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Kept clients engaged in social networks and communities.
  • Documented vitals, behaviors and medications in client medical records.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Monitored and assisted residents through individual service plans.
  • Arranged transportation and accompanied patients to doctors' offices or errands.
  • Analyzed overall client performance and recommended adjustments to care plan goals.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Transported patients daily via wheelchair to and from rehabilitation and daily activities.
  • Applied clean dressings, stockings or support bandages under direction of nurse or physician.
  • Entertained or read aloud to patients to improve mental health and alertness.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Cleaned, groomed or draped patients to prepare for surgery, treatment or examination.
  • Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
  • Exercised comatose, paralyzed or restricted mobility patients to maintain flexibility and muscle tone.
  • Evaluated client progress toward established annual and quarterly goals.
  • Consulted with nurse to assess cases and enhance care.
  • Maintained records of services performed and apparent condition of patients.
Cashier, 06/2012 - 07/2014
Noodles & Company Orlando, FL,
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Operated cash register for cash, check and credit card transactions.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Met all customer needs with engaged attention and knowledgeable service while meeting sales goals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Worked to solve problems and handle customer concerns.
  • Assisted customers with special services, account updates and promotional options.
  • Served needs of customers in busy environment.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Requested official identification for alcoholic/tobacco purchases and verified details, consistently meeting strict legal standards.
  • Prepared and submitted end-of-shift reports.
  • Trained and provided back-up coverage to provide customers with optimal support.
  • Efficiently processed new orders, completing daily transactions with remarkable accuracy.
  • Compiled, documented and submitted service payments.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Ordered new supplies to keep areas ready for any business or customer requirement.
  • Supported departments with merchandising, product retrieval and customer service needs.
  • Completed sales in excess with near-zero error rate using POS system.
Education
High School Diploma: , Expected in 05/2012
-
Dawson Springs High School - Dawson Springs, KY
GPA:

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Resume Overview

School Attended

  • Dawson Springs High School

Job Titles Held:

  • Cashier
  • CNA
  • Direct Care Professional
  • Cashier

Degrees

  • High School Diploma

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