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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Skilled [la michoacana icream ] offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.

Knowledgeable Team Trainer skilled in stepping into any team role and assisting employees with learning tasks, improving performance and maximizing efficiency. Top-notch planner, organizer and problem-solver.

Skills
  • Issue and conflict resolution
  • Contract development and management
  • Capital improvement planning
  • Staff development
  • Project management
  • Key accounts and territory management
  • Time management
  • Flexible scheduling
  • Adaptive team player
  • Staff training and development
  • Inbound and outbound calling
  • Austin Logistics call center systems
  • Display design
Experience
Cashier, 04/2019 - 11/2019
Otg Houston, TX,
  • Monitored multiple databases to keep track of all company inventory.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Built relationships with strategic partners leading to business development opportunities.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Manager, 04/2019 - 10/2019
Hyatt Hotels Corp. Madison, WI,
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Participated in labor contract negotiations with union to successfully achieve new agreement representing mutually agreed elements.
  • Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Monitored safety and functionality of equipment and made adjustments to optimize productivity.
  • Coordinated and launched grand openings for new stores.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Oversaw personnel recruitment, performance and scheduling.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Gave input on how to improve training and employee productivity.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Manager, 12/2017 - 04/2019
Hyatt Hotels Corp. Saint Louis, MO,
  • Determined efficient work schedules for team 1 year] basis to keep project moving and each shift properly staffed.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Reviewed performance reports and used data to develop continuous improvement initiatives.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Achieved [10]% insurance referral activity from .
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Coordinated and launched grand openings for new stores.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Education and Training
High School Diploma: , Expected in 08/2018
-
San Fernando Senior High School - San Fernando, CA
GPA:

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Resume Overview

School Attended

  • San Fernando Senior High School

Job Titles Held:

  • Cashier
  • Manager
  • Manager

Degrees

  • High School Diploma

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