Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Skilled [la michoacana icream ] offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.
Knowledgeable Team Trainer skilled in stepping into any team role and assisting employees with learning tasks, improving performance and maximizing efficiency. Top-notch planner, organizer and problem-solver.
Skills
Issue and conflict resolution
Contract development and management
Capital improvement planning
Staff development
Project management
Key accounts and territory management
Time management
Flexible scheduling
Adaptive team player
Staff training and development
Inbound and outbound calling
Austin Logistics call center systems
Display design
Experience
Cashier, 04/2019 - 11/2019 Otg – Houston, TX,
Monitored multiple databases to keep track of all company inventory.
Helped customers find specific products, answering questions and offering advice.
Trained new team members in cash register operation, stock procedures and customer service.
Assisted customers with account updates, new service additions and promotional offers.
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Built relationships with strategic partners leading to business development opportunities.
Compiled and updated client data to track payments trends and support accurate accounting.
Processed returned items in accordance with store policy.
Worked closely with front-end staff to assist customers.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Reviewed performance reports and used data to develop continuous improvement initiatives.
Participated in labor contract negotiations with union to successfully achieve new agreement representing mutually agreed elements.
Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
Monitored safety and functionality of equipment and made adjustments to optimize productivity.
Coordinated and launched grand openings for new stores.
Analyzed employee workloads to meet seasonal fluctuation needs.
Greeted and assisted all customers daily in high-traffic retailer.
Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
Enhanced team member productivity by improving monitoring systems and motivational strategies.
Communicated and coordinated with multiple departments to achieve top results.
Oversaw personnel recruitment, performance and scheduling.
Executed new training initiative to improve skills and develop leaders from within.
Gave input on how to improve training and employee productivity.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Coordinated day-to-day and long-term activities within various business platforms.
Led employee performance reviews and discussed improvement strategies with each team member.
Spearheaded development of training strategies for retail partners and e-commerce teams.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
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