Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Before getting back to serving I managed kingman ace hardware for over 10 years.
Customer's are my number one I love people and just want to spread love in this world one smile at a time!
Skills
POS Systems
Point of Sale Knowledge
Cash Drawer Management
Bagging and Packaging
Merchandise Restocking
Product and Service Sales
Cash Register Operation
Refund Handling
Maintaining Store Appearance
Retail Merchandising
Customer assistance
Guest inquiries
Staff Training
Cash register systems
Coaching and mentoring
Cleaning and sanitizing
Inventory management
Time management skills
Education
Ulysses S Grant High SchoolPortland Oregon, Expected in 09/1996 – –High School Diploma :High School - GPA:
Brooks CollegeLong Beach, CAExpected in 01/2002 – –:Interior Design - GPA:
Work History
Goodwill Of North Georgia - Cashier Tucker, GA, 11/2020 - 06/2021
Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
Managed special actions such as returns processing and payment reversals for team members.
Assisted cashier team with resolving problems and maintaining efficiency.
Quickly and accurately counted drawers at start and end of each shift.
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Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items and join reward programs.
The Waters Senior Living - Lead Server Canonsburg, PA, 03/2019 - 11/2020
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
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Kept register accurate through correct billing, payment processing and cash management practices.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Managed food resources, memorized orders and coordinated customer service.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
The Waters Senior Living - Lead Sever Hopkins, MN, 09/2018 - 02/2019
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Noted special patron requests and followed up with kitchen to confirm delivery.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Bussed and reset tables to keep dining room and work areas clean.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using Software to confirm deliveries to correct rooms.
Prepared specialty desserts for customers including Creme Brulee and cheesecake.
Rickety Crickets Brewing - Lead Server City, STATE, 06/2018 - 01/2019
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Managed food resources, memorized orders and coordinated customer service.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using Software to confirm deliveries to correct rooms.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
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