LiveCareer-Resume

Cashier resume example with 5+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated, loyal and customer oriented Supervisor. Possess strong knowledge of best practices and principles of employee coordination - including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.

Skills
  • Goal-oriented
  • Customer rapport
  • Knowledgeable in Office Products
  • Verbal and written communication
  • Effective team player
  • Courteous demeanor
  • Staff training and development
  • Cash handling accuracy
  • Visual merchandising proficiency
  • Detail-oriented
  • Time management
  • Organized
  • Inbound and outbound calling
  • Dependable and reliable
  • Resolution-oriented
Experience
10/2019 to Current Cashier Carson-Tahoe Regional Health Care | Carson City, NV,
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed returned items in accordance with store policy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
04/2019 to 09/2019 Insurance Adjuster Nana Regional Corporation | Deering, AK,
  • Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
  • Processed applications, payments, corrections, endorsements and cancellations.
  • Promoted client retention through high-quality service and follow through.
  • Compiled Medical coverage and rating information in accessible formats.
08/2016 to 03/2019 Supervisor Hand & Stone | Bunker Hill Village, TX,
  • Supervised staff and monitored performance, as well as coached and mentored in daily responsibilities.
  • Managed hiring and mentoring of team members to ensure attainment of organizational objectives.
  • Delegated tasks to multiple employees while maintaining an efficient workplace atmosphere.
  • Mentored staff to achieve professional development goals and sales production targets.
  • Supervised the loading and unloading of packages in the warehouse.
  • Offered instruction, coaching and motivation to employees during the shift.
  • Increased profits through effective sales training and troubleshooting of service issues.
  • Developed and maintained effective relations with all company employees at various levels of organization.
  • Investigated and resolved customer complaints in a timely and empathetic manner.
  • Provided teams with up-to-date operational information in a highly dynamic environment.
  • Served in the capacity as keyholder to ensure the store was opened and closed on time.
  • Displayed exceptional problem solving and customer service skills.
  • Ensured register count and bank deposits contained proper amounts of currency.
  • Guided personnel in reviewing and reconciling daily transactions.
  • Maintained and enforced standards of cleanliness and organization.
  • Ensured compliance with workplace policies and safety objectives.
  • Priced clearance items accordingly and moved merchandise to proper store sections.
  • Coordinated day-to-day tactical and long-term strategic activities within dynamic business platforms.
06/2015 to 08/2016 Sales Associate Lemon Pop | City, STATE,
  • Reduced process lags by effectively training new hires on best practices and protocols.
  • Assessed customer needs and found products suited to budget and preferences.
  • Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
  • Established rapport through excellent communication, resulting in closed sales.
  • Processed cash and credit transactions through company POS system.
  • Facilitated daily and weekly physical inventory counts.
  • Provided expert product and service information.
  • Built a loyal clientele to retain a high level of repeat and referral business.
  • Sustained safety protocols while ensuring proper, cost-effective and safe handling equipment and material usage.
  • Set aside merchandise for on-hold reservations.
  • Operated a cash register to process cash, check and credit card transactions.
  • Described merchandise and explained product operation to customers.
  • Prepared products for sales floor and created appealing product displays. 
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Organized merchandise for sales floor restocking and customer shipments.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Organized and displayed items in visually appealing manner.
  • Contacted other store locations to locate items to meet customer needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Assisted Manager with counting nightly deposits.
  • Created attractive displays for merchandise to enhance sales.
  • Recommended merchandise based on customer needs.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Worked flexible schedule to accommodate changing customer levels.
  • Guided customers in choosing items which reflected personal style and shape.
  • Listened to customer needs and preferences to provide accurate advice.
  • Promoted brand image and company vision to increase revenue.
  • Completed purchases with cash, credit and debit payment methods.
  • Built and maintained effective relationships with peers and upper management.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Sought opportunities to up-sell and add-on additional merchandise.
  • Provided customers with thorough information on product care and use.
  • Evaluated and processed customer returns and helped customers make alternate sections.
Education and Training
Expected in 2015 High School Diploma | Canyon High School, New Braunfels, TX GPA:
Expected in 2020 | Fashion Merchandising Texas State University, San Marcos, TX GPA:

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Resume Overview

School Attended

  • Canyon High School
  • Texas State University

Job Titles Held:

  • Cashier
  • Insurance Adjuster
  • Supervisor
  • Sales Associate

Degrees

  • High School Diploma

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