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Cashier Resume Example

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CASHIER
Summary

Dedicated, loyal and customer oriented Supervisor. Possess strong knowledge of best practices and principles of employee coordination - including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.

Skills
  • Goal-oriented
  • Customer rapport
  • Knowledgeable in Office Products
  • Verbal and written communication
  • Effective team player
  • Courteous demeanor
  • Staff training and development
  • Cash handling accuracy
  • Visual merchandising proficiency
  • Detail-oriented
  • Time management
  • Organized
  • Inbound and outbound calling
  • Dependable and reliable
  • Resolution-oriented
Experience
October 2019 to Current
CoachSan Marcos, TXCashier
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed returned items in accordance with store policy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
April 2019 to September 2019
BoonChapmanNew Braunfels, TXInsurance Adjuster
  • Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
  • Processed applications, payments, corrections, endorsements and cancellations.
  • Promoted client retention through high-quality service and follow through.
  • Compiled Medical coverage and rating information in accessible formats.
August 2016 to March 2019
Charlotte RusseNew Braunfels, TXSupervisor
  • Supervised staff and monitored performance, as well as coached and mentored in daily responsibilities.
  • Managed hiring and mentoring of team members to ensure attainment of organizational objectives.
  • Delegated tasks to multiple employees while maintaining an efficient workplace atmosphere.
  • Mentored staff to achieve professional development goals and sales production targets.
  • Supervised the loading and unloading of packages in the warehouse.
  • Offered instruction, coaching and motivation to employees during the shift.
  • Increased profits through effective sales training and troubleshooting of service issues.
  • Developed and maintained effective relations with all company employees at various levels of organization.
  • Investigated and resolved customer complaints in a timely and empathetic manner.
  • Provided teams with up-to-date operational information in a highly dynamic environment.
  • Served in the capacity as keyholder to ensure the store was opened and closed on time.
  • Displayed exceptional problem solving and customer service skills.
  • Ensured register count and bank deposits contained proper amounts of currency.
  • Guided personnel in reviewing and reconciling daily transactions.
  • Maintained and enforced standards of cleanliness and organization.
  • Ensured compliance with workplace policies and safety objectives.
  • Priced clearance items accordingly and moved merchandise to proper store sections.
  • Coordinated day-to-day tactical and long-term strategic activities within dynamic business platforms.
June 2015 to August 2016
Lemon PopNew Braunfels, TXSales Associate
  • Reduced process lags by effectively training new hires on best practices and protocols.
  • Assessed customer needs and found products suited to budget and preferences.
  • Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
  • Established rapport through excellent communication, resulting in closed sales.
  • Processed cash and credit transactions through company POS system.
  • Facilitated daily and weekly physical inventory counts.
  • Provided expert product and service information.
  • Built a loyal clientele to retain a high level of repeat and referral business.
  • Sustained safety protocols while ensuring proper, cost-effective and safe handling equipment and material usage.
  • Set aside merchandise for on-hold reservations.
  • Operated a cash register to process cash, check and credit card transactions.
  • Described merchandise and explained product operation to customers.
  • Prepared products for sales floor and created appealing product displays. 
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Organized merchandise for sales floor restocking and customer shipments.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Organized and displayed items in visually appealing manner.
  • Contacted other store locations to locate items to meet customer needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Assisted Manager with counting nightly deposits.
  • Created attractive displays for merchandise to enhance sales.
  • Recommended merchandise based on customer needs.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Worked flexible schedule to accommodate changing customer levels.
  • Guided customers in choosing items which reflected personal style and shape.
  • Listened to customer needs and preferences to provide accurate advice.
  • Promoted brand image and company vision to increase revenue.
  • Completed purchases with cash, credit and debit payment methods.
  • Built and maintained effective relationships with peers and upper management.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Sought opportunities to up-sell and add-on additional merchandise.
  • Provided customers with thorough information on product care and use.
  • Evaluated and processed customer returns and helped customers make alternate sections.
Education and Training
2015
Canyon High School
New Braunfels, TX
High School Diploma
2020
Texas State University
San Marcos, TXFashion Merchandising
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Resume Overview

Companies Worked For:

  • Coach
  • BoonChapman
  • Charlotte Russe
  • Lemon Pop

School Attended

  • Canyon High School
  • Texas State University

Job Titles Held:

  • Cashier
  • Insurance Adjuster
  • Supervisor
  • Sales Associate

Degrees

  • High School Diploma
    Fashion Merchandising

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